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GACA الحياء للطيران المحني General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td>Sections</td><td>Reference Documents</td></tr><tr><td>A: GENERAL/ADMINISTRATIONB: ORGANIZATIONC: OPERATIONS & SAFETYD: PERSONNEL TRAININGE: GROUND SUPPORT EQUIPMENT & MAINTENANCEF: QUALITY ASSURANCE/COMPLIANCEG: CONTRACTED ACTIVITIES</td><td>GACAR Part 151 Ver. 7.0GACAR Part 68 Ver. 4.0E-book, Volume 16 GSS, Ver. 1ISAGO Standards Manual Ver. 7, 2018</td></tr></table> ORGANIZATION / GROUND STATION AUDIT INFORMATION <table><tr><td>GSP</td><td></td><td>Airport</td><td></td></tr><tr><td>Date</td><td></td><td>Time</td><td></td></tr><tr><td rowspan="4">Inspectors</td><td></td><td rowspan="4">Signatures</td><td></td></tr><tr><td></td><td></td></tr><tr><td></td><td></td></tr><tr><td></td><td></td></tr><tr><td colspan="4">Annotations</td></tr><tr><td colspan="4">(S) Satisfactory → Regulatory requirement is met.(U) Unsatisfactory → Regulatory requirement is NOT met.(I) Incomplete → Regulatory requirement is NOT fully implemented (underway or documented but not implemented).(X) Not Applicable → Regulatory Requirement does not apply to the organization / ground station.</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 1 of 37 GACA الجمهوريه للطيران المدنيه General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td colspan="6">SECTION A: GENERAL / ADMINISTRATION</td></tr><tr><td>Item</td><td>Subject</td><td>Regulatory Ref.</td><td>Technical Ref.</td><td>S</td><td>U</td></tr><tr><td>1.</td><td>Ground station physical address is the same with the one provided in the Application and described in the GOM and QM (or their corresponding supplement documents).☐ NOTE:Verify through comparison.</td><td>GACAR 151.7</td><td></td><td>☐</td><td>☐</td></tr><tr><td>2.</td><td>Ownership structure is the same with the one submitted with the Application (i.e. CR) or described in the GOM.☐ NOTE:Verify through comparison.</td><td>GACAR 151.7</td><td></td><td>☐</td><td>☐</td></tr><tr><td>3.</td><td>Ground station has a valid commercial license issued by GACA's Economic dept.☐ NOTE:Verify issuance and validity.</td><td>GACAR 151.23</td><td></td><td>☐</td><td>☐</td></tr><tr><td>4.</td><td>Control of all applicable manuals, procedures and plans is effectively implemented.☐ NOTE:Verify if there is a “document control system” (electronic or manual) and “how” it is managed.</td><td>GACAR 151.63</td><td>ISAGO ORM 3.1.1ISAGO ORM 3.1.2</td></tr><tr><td>5.</td><td>If this is the initial certification of a new organization/main station, verify the applicability of the privileges for which the organization applied for (Organizations can exercise only the privileges awarded in their Operations Specifications).☐ NOTE:Verify “one by one” the privileges in the Application Form Vs all of the following:(a) Corresponding GOM procedures / SOPs exist.(b) GSE/systems are in place.(c) Trained personnel on the above are in place.</td><td>GACAR 151.1GACAR 151.3GACAR 151.41</td><td></td></tr><tr><td>6.</td><td>If station is certified, manuals are in their latest issue and have been accepted by GACA.☐ NOTE:Verify acceptance letter by GACA for the particular issue number and version of the following documents:</td><td>GACAR 151.23GACAR 151.63GACAR 151.65GACAR 151.101GACAR 151.103GACAR 151.73</td><td></td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 2 of 37 GACA الطبيه العامه للطيران المدني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="9"></td><td>(a) Ground Operations Manual</td><td rowspan="9">GACAR Part 5</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(b) Local Operations Supplement</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(c) Quality Assurance/Compliance Manual</td><td>ISAGO ORM 1.3.8</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(d) Local Quality Supplement</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(e) Training Manual/Program</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(f) Safety Management System Manual</td><td>ISAGO ORM 1.1.3ISAGO ORM 1.4.3</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(g) Emergency Response & Preparedness</td><td>ISAGO ORM 1.3.1</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(h) Security Management Manual/Program</td><td>ISAGO ORM 1.7.1</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="5">7.</td><td>Policies are visible (displayed) in places accessible to all staff and the public (may all be included into a single corporate policy).□NOTE:Verify the following policies exist and are visible:</td><td rowspan="5">GACAR 151.39GACAR 151.63</td><td>ISAGO ORM 1.2.1</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(a) Safety Policy (ref. SMS or/and QM, or/and GOM)</td><td>ISAGO ORM 1.2.1</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(b) Quality Policy (ref. QM or/and GOM)</td><td>ISAGO ORM 1.2.1</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(c) Security Policy (ref. Security Program or/and GOM)</td><td>ISAGO ORM 1.2.1</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>8.</td><td>If organization/station is certified by GACA, the Certificate & Operations Specifications are displayed (common in the Post-holder's or Ex. Accountable's office).NOTE:Verify Certificate and Ops Specs are displayed.</td><td>GACAR 151.39</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="4">9.</td><td rowspan="4"></td><td rowspan="2">Ground station has signed an SLA or equivalent Contract/Agreement with the airport operator.NOTE:Verify that SLA/Contract includes the following subjects:</td><td rowspan="4">GACAR 151.23</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="2">(a)The scope of services to be provided at the airport, which must reflect all items marked in the original application of the organization, subject to the final approval of GACA.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td></td><td></td><td></td><td></td><td></td></tr><tr><td>9.</td><td>(b)Targeted key performance indicators (KPI) / efficiency standards for measurable ground service parameters. For a typical ground handling company engaged in both passenger and ramp handling these may include:Passenger handling services;</td><td>GACAR 151.23</td><td>ISAGO ORM 1.4.4</td><td></td><td></td><td></td><td></td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 3 of 37 GACA الطبيه العامه للطيران المحيي General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>Baggage handling services; andRamp handling services.</td><td rowspan="5"></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="4"></td><td>(c) Targeted safety performance indicators (SPIs) and incident/accident rates consistent with the SMS of the concerned organization (and the airport operator where applicable).</td><td>ISAGO ORM 1.4.4</td><td>□</td><td>□</td><td>□</td><td>□</td><td></td></tr><tr><td>(d) Any policies/conditions applicable to the ground service provider.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td><td></td></tr><tr><td>(e) Designation of offices, spaces and GSE staging area(s) allocated / leased to the ground service provider.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td><td></td></tr><tr><td>(f) If facilities belong to the airport operator, clear allocation of responsibilities and accountabilities for maintenance, fire safety detection & suppression system serviceability, operational and technical inspections, cleaning, etc.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td><td></td></tr><tr><td rowspan="6">10.</td><td colspan="2">If facilities are not provided by the airport operator, verify evidence of the facility's certification/credentials issued by a pertinent authority for the following:</td><td rowspan="6">GACAR 151.81</td><td></td><td colspan="4"></td></tr><tr><td colspan="2">(a) Fire safety</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td colspan="2">□ NOTE:Inspect certificate from the airport operator or/and ARFF.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td colspan="2">(b) Health & safety/hygiene:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td colspan="2">□ NOTE:Inspect certificate from the Ministry of Health (MoH) and FDA relevant to the scope of work or/and services/activities performed for “In-flight Catering” companies and “Cargo Perishable Goods” and “Temperature Controlled” areas.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td colspan="2">(c) Security:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td colspan="2">□ NOTE:Inspect certificate from the GACA Security Dept. or/and the airport operator or/and Air Force.</td><td></td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td colspan="2">(d) Dangerous Goods (DG) for Cargo Facilities:</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td colspan="2">□ NOTE:Inspect certificate for the storage of DG from the Ministry of Interior (MOI).</td><td></td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>11.</td><td colspan="2">For Into plane fueling company, a copy of the JIG certificate and report is provided with a minimum rank of “satisfactory”.</td><td>GACAR 151.23GACAR 151.5</td><td>JIG 1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 4 of 37 GACA الطبيه العامه للطيران المحيي General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE:Inspect latest “JIG certificate” and the corresponding “report.”</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>12.</td><td>For In-flight catering company, a copy of the HACCP (Hazard Analysis and Critical Control Points) or ISO 22000 certificate and report, if it exists.□ NOTE:Inspect latest “certificate” and relevant “report,” as applicable.</td><td>(E-book Vol. 16 provisional)</td><td>IFCA / IFSA</td><td>□</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 5 of 37 GACA الجمهوريه للطيران المحديه General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td colspan="7">SECTION B: ORGANIZATION & MANAGEMENT</td></tr><tr><td>Item</td><td>Subject</td><td>Regulatory Ref.</td><td>Technical Ref.</td><td>S</td><td>U</td><td>I</td></tr><tr><td>13.</td><td>Ground station organizational chart coincides with the organogram provided in the GOM, QM or local supplement.☐ NOTE (1):Verify through comparison.☐ NOTE (2):Discuss & confirm with ground station Post-holder</td><td>GACAR 151.23GACAR 151.63GACAR 151.65</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>14.</td><td>Ground station organogram has clear structure and reporting lines.☐ NOTE (1):Inspect organogram and verify that the QA and Operations post-holder (if applicable) report directly to the accountable executive.☐ NOTE (2):Inspect the “duty/shift” operational structure (organogram) and reporting lines.</td><td>GACAR 151.63</td><td>ISAGO ORM 1.1.1</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>15.</td><td>Duties & responsibilities of managerial and supervisory staff are defined in the GOM and in the local supplement manual (if different from other stations).☐ NOTE:Inspect duties and responsibilities of managerial and supervisory staff.</td><td>GACAR 151.63GACAR 151.45</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>16.</td><td>Responsibilities of nominated post-holders conform to regulatory requirements.☐ NOTE:Inspect relevant responsibilities in GOM/QM/TM or JDs Vs Part-151.45 and 151.101.</td><td>GACAR 151.45GACAR 151.101</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>17.</td><td>Job Descriptions (JD) exist for all job functions and clearly define all allocated responsibilities.☐ NOTE:Inspect JDs for some job functions, e.g. “operators,” “check-in agents”, “supervisors,” “managers,” etc.</td><td>GACAR 151.41</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>18.</td><td>General safety responsibilities are defined for non-management personnel throughout the organization.☐ NOTE:Verify “where” safety responsibilities are described, and their “extent.”</td><td>GACAR 151.41</td><td>ISAGO ORM 1.1.7</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>19.</td><td>All staff are given appropriate authority to be able to discharge their allocated responsibilities.</td><td>GACAR 151.41</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 6 of 37 GACA الطبيه العامه للطيران المحني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE:Inspect the DOA (Delegation of Authority) or “Authority Matrix” document of senior staff, QA inspectors, etc.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>20.</td><td>Recruitment is conducted in a manner that maintains the required number of trained and qualified personnel.□ NOTE (1):Verify “if” and “how” recruitment process is controlled at station or corporate level.□ NOTE (2):Inspect ground station recruitment process and records, as applicable.</td><td>GACAR 151.55</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>21.</td><td>Personnel records include all staff qualifications and are readily available.□ NOTE:Inspect HR/personnel records (electronic or hard copies) for qualifications/experience.</td><td>GACAR 151.113</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>22.</td><td>The ground station has sufficient number of appropriately qualified staff to perform all functions in its Operations Specifications and handle the volume of traffic served.□ NOTE (1):Verify “Actual” Vs “Required/Budgeted” headcount.□ NOTE (2):Enquire which job functions have “shortages.”□ NOTE (3):If organization uses a Resource Management System (RMS), inspect a system report/graph illustrating the “required Vs actual” daily staff deployment for the “current month” or/and week.□ NOTE (4):Verify staff “deployment ground rules” availability, and compare with E-book Vol. 16, Attachment B.□ NOTE (5):Discuss “cross-qualification” training, i.e. multitasking, and how many employees are cross-qualified.</td><td>GACAR 151.41E-bool Vol. 16, Att.B</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>23.</td><td>Ground station employees the appropriate means to ensure compliance with duty period limitations and rest requirements:(i) 24 consecutive hours off during any 7 consecutive working days</td><td>GACAR 151.93</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 7 of 37 GACA الطبيه العامه للطيران المجتمع General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>(ii) Max 10 consecutive hours of duty(iii) If for exceptional reasons more than 10 hours within 24 consecutive hours, then 8 hours of rest in between shifts.☐ NOTE (1):Verify “how” this is achieved, i.e. the methodology or software used for shift planning.☐ NOTE (2):Inspect the “overtime” recorded (overtime list) over the last month(s) for all “operational” employees.☐ NOTE (3):Inspect the roster (shift plan) of the last month(s), and inquire if any changes are approved by senior management.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>24.</td><td>☐ NOTE:Verify “who” serves as shift planner(s), and their qualifications.</td><td>GACAR 151.91</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>25.</td><td>Shift rostering indicates duty days, working hours, days off and function for each staff.☐ NOTE:Inspect current roster (shift plan) for clear information.</td><td>GACAR 151.91</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td rowspan="3">26.</td><td>Nominated post-holders are accepted by GACA at both ground station and corporate level.☐ NOTE:Verify the following parameters for post-holders:</td><td rowspan="3">GACAR 151.43</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>(a) Are directly employed by the ground service provider on a full-time basis</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>(b) Do not hold any other post within the organization or in any other organization (unless authorized by GACA), with the exception of the QA postholder who can also undertake “safety” responsibilities.</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td rowspan="2">27.</td><td>All ground operations activities (airside and landside) are conducted under direct oversight of supervisory personnel.</td><td rowspan="2">GACAR 151.47</td><td rowspan="2">ISAGO ORM 2.7.1</td><td rowspan="2">☐</td><td rowspan="2">☐</td><td rowspan="2">☐</td><td rowspan="2">☐</td></tr><tr><td>☐ NOTE (1):Verify how many supervisors are on-shift (shift roster)☐ NOTE (2) – RAMP INSPECTION:Validate number of supervisors on-shift in ramp inspection.</td></tr><tr><td>28.</td><td>Supervisors have a minimum of 3 years practical experience in the area of function being performed.</td><td>GACAR 151.47</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 8 of 37 GACA الحييه العامه للتطوير والمنحني General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE:Inspect records/credentials.</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>29.</td><td>Supervisors can read, speak, write understand English.□ NOTE (1):Inspect records□ NOTE (2) - RAMP INSPECTION:Perform sample interview(s) during ramp inspection.</td><td>GACAR 151.47</td><td></td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>30.</td><td>Staff at senior/supervisory level and/or key positions possess adequate knowledge and experience/qualifications.□ NOTE (1):Inspect records of supervisors for trainings and experience.□ NOTE (2) - RAMP INSPECTION:Perform sample interview(s) on SOPs and GOM subjects during ramp inspection for knowledge on company procedures.</td><td>GACAR 151.41</td><td>ISAGO ORM 2.7.2</td><td>□</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>31.</td><td>Ground station implements periodic inspections for the use of psychoactive substances and is proactive in enforcing such program.□ NOTE (1):Verify there is a plan/schedule for relevant inspections.□ NOTE (2):Inspect records and findings from last relevant inspection(s).</td><td>GACAR Part 7GACAR 151.63</td><td>ISAGO ORM 1.2.2</td><td>□</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 9 of 37 GACA General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td colspan="7">SECTION C: OPERATIONS & SAFETY</td></tr><tr><td>Item</td><td>Subject</td><td>Regulatory Ref.</td><td>Technical Ref.</td><td>S</td><td>U</td><td>I</td></tr><tr><td>32.</td><td>Ground station is operating in conformity with airlines' operational requirements.NOTE:Inspect latest customer airline audit report(s), and retain a copy of the report.</td><td>GACAR 151.5</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>33.</td><td>There is a system in place for the effective dissemination and exchange of operational information, procedural changes, operational and deficiency reporting, etc.NOTE:Verify “how” relevant information is promulgated across staff and shifts, and if a “read & sign” process is in place.</td><td>GACAR 151.63</td><td>ISAGO ORM 1.3.11ISAGO ORM 1.5.1ISAGO ORM 3.2.3</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>34.</td><td>Station has a set of standard operating procedures (SOPs) relevant to all services/privileges defined in its Operations Specification.NOTE (1):Obtain a general list of SOPs.NOTE (2):Inspect content, date of issuance, consistency, etc. of key SOPs.NOTE (3) - RAMP INSPECTION:Verify implementation of specific SOPs in conjunction with ramp inspection.</td><td>GACAR 151.63GACAR 151.5</td><td>ISAGO ORM 3.2.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>35.</td><td>All operational manuals (e.g. GOM, etc.) and SOPs are available and readily accessible to all staff in controlled copies (on-line, in soft or hard copy).NOTE:Verify “how” staff accesses this material.</td><td>GACAR 151.67</td><td>ISAGO ORM 3.2.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>36.</td><td>Ground station is operating in conformity with airport operator requirements and procedures.NOTE (1):Inspect latest audit findings from airport operator or/and complaints addressed to the ground station, and retain a copy.NOTE (2):If no audit findings/complaints are reported, get in touch with the airport operator to confirm after the audit.</td><td>GACAR 151.5</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>37.</td><td>Ground station's ERP is in conformity with the aerodrome's ERP.</td><td>GACAR 151.23E-book Vol. 16</td><td>ICAO Doc. 9137 Part 7</td><td colspan="4"></td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 10 of 37 GACA الطبيه العامه للطيران المدني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="19"></td><td>□ NOTE:Verify ERP covers at least the following cases, as applicable to the station and nature of operations:</td><td rowspan="19"></td><td></td><td></td></tr><tr><td>(a) Aircraft local standby.</td><td>□</td><td>□</td></tr><tr><td>(b) Aircraft full emergency alert.</td><td>□</td><td>□</td></tr><tr><td>(c) Aircraft accident on airport.</td><td>□</td><td>□</td></tr><tr><td>(d) Aircraft accident off airport.</td><td>□</td><td>□</td></tr><tr><td>(e) Airport/own facilities domestic fire.</td><td>□</td><td>□</td></tr><tr><td>(f) Ground servicing accidents where passenger and/or staff injury is involved.</td><td>□</td><td>□</td></tr><tr><td>(g) Evacuation (passenger terminal or/and own facility).</td><td>□</td><td>□</td></tr><tr><td>(h) Bomb threat (facilities or aircraft).</td><td>□</td><td>□</td></tr><tr><td>(i) Unlawful interference (including hijacking).</td><td>□</td><td>□</td></tr><tr><td>(j) Dangerous goods accident.</td><td>□</td><td>□</td></tr><tr><td>(k) Contagious diseases / pandemic.</td><td>□</td><td>□</td></tr><tr><td>(l) Large spillage (fuel, hydraulics, lubricants of aircraft or/and own equipment)</td><td>□</td><td>□</td></tr><tr><td>(m) National disaster.</td><td>□</td><td>□</td></tr><tr><td>(n) Aircraft removal coordination plan (applicable if a customer airline has contracted this responsibility to the ground service provider as a representative).</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="6">38.</td><td>Contingency Procedures comply with GACAR 151.63(I).</td><td rowspan="6"></td><td rowspan="6" colspan="3"></td></tr><tr><td>□NOTE:Verify the following cases are adequately addressed:</td></tr><tr><td>(a) Extreme weather-related phenomena (high temperatures, strong wings, low visibility).</td></tr><tr><td>(b) Problematic staff access to airport / lack of required manpower / disruption of services.</td></tr><tr><td>(c) Loss of IT or/and communications systems / power outage.</td></tr><tr><td>(d) Airport key systems failure including DCS/CUTE, Baggage Handling System, Baggage Reconciliation System (BRS).</td></tr><tr><td>39.</td><td>A senior individual is designated to oversee day-to-day administration and implementation of the SMS (addressed in the SMS manual).☐NOTE (1):Verify “who” is the designated person and “where” this is stated.</td><td>GACAR 151.49GACAR 151.23</td><td>ISAGO ORM 1.1.4ISAGO ORM 1.1.5</td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 11 of 37 GACA الطبيه العامه للطيران المحني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE (2):Inspect the SMS implementation plan.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="12">40.</td><td>In the context of Safety Management System, the ground station:</td><td rowspan="12">GACAR 151.23GACAR Part 4</td><td></td><td colspan="4"></td></tr><tr><td>(a) Implements a hazard identification program</td><td>ISAGO ORM 1.3.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE:Inspect the latest hazard identification documentation.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(b) Implements safety risk assessment and mitigation program.</td><td>ISAGO ORM 1.3.4</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE:Inspect the latest risk assessments.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(c) Maintains an Incident/Accident database.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Verify existence of relevant database and its usage.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (2):Inspect Annal Accident/Incident Summary (Statistical) Report, and retain a copy.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(d) Conducts Incident/accident investigation by qualified people.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Inspect past major investigation reports.</td><td>GACAR 151.23GACAR Part 4</td><td>ISAGO ORM 1.3.5</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (2):Verify credentials of the people conducting investigations (e.g. training on the subject, experience, etc.).</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(e) Conducts root cause analysis (RCA) for such incidents/accidents.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Inspect RCAs and elaborate on the methodology advocated by GACA (E-book Vol. 16).□ NOTE (2):Verify credentials of the people conducting RCAs (e.g. training, experience).</td><td rowspan="2"></td><td>ISAGO ORM 1.4.6</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(f) Implements corrective and preventive actions.□ NOTE (1):Inspect records of corrective actions.□ NOTE (2):Inspect records of preventive actions.</td><td>ISAGO ORM-S 3.2.4</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 12 of 37 GACA الطبيه العامه للطيران المدني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="9"></td><td>(g) Produces and updates target Safety Performance Indicators (SPIs) and objectives.</td><td rowspan="9"></td><td rowspan="2">ISAGO ORM 1.4.4</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td></tr><tr><td>□ NOTE (1):Inspect SPI “targets.”□ NOTE (2):Inspect “current” SPI status, i.e. below or above targets.</td></tr><tr><td>(h) Implements a non-punitive safety reporting system.□ NOTE:Verify past actions taken against staff (if any) and the reasons.</td><td>ISAGO ORM 1.3.3</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(i) Conducts systematically safety promotion.□ NOTE (1):Verify “how” safety promotion is conducted and “documented”□ NOTE (2):Inspect relevant plan/schedule and records.</td><td>ISAGO ORM-S 3.1.7</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>41.</td><td>GACAR 151.23</td><td>ISAGO ORM 2.9.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="7">42.</td><td>Required documentation is accessible in their latest version in the operations center (or where Load Sheet, LIR and NOTOC preparation takes place), as applicable to the ground station.□ NOTE:Verify availability and accessibility to the following manuals/material in the operations center, as applicable:</td><td rowspan="7">GACAR 151.5</td><td>ISAGO LOD 3.1.2</td><td colspan="3"></td></tr><tr><td>(a) GACARs for ground operations.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) IATA Ground Operations Manual (IGOM)</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) IATA Airport Handling Manual (AHM)</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(d) Operational manuals (e.g. GOM) and Emergency Response Plan (ERP) of all customer airlines</td><td>ISAGO LOD 3.1.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(e) IATA Dangerous Goods Regulations (DGR) and Addenda.</td><td>ISAGO LOD 3.1.2ISAGO LOD 1.1.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(f) Aerodrome Operations Manual (AOM) or/and all relevant SOPs, and Emergency Response Plan (ERP) of local airport operator</td><td>ISAGO LOD 3.1.2ICAO Doc. 10121ICAO Doc 9981</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 13 of 37 GACA الطبيه العامه للطيران المدني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="10"></td><td></td><td rowspan="10"></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(g) IATA Live Animal Regulations (LAR)</td><td>ISAGO LOD 3.1.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(h) IATA Perishable Cargo Regulations (PCR)</td><td>ISAGO LOD 3.1.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(i) IATA Temperature Control Regulations (TCR)</td><td>ISAGO LOD 3.1.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(j) IATA ULD Regulations (ULDR)</td><td>ISAGO LOD 3.1.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(k) IATA Cargo Handling Manual (CHM) (for Cargo)</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(l) JIG 1 (for Into Plane Fuel Companies)</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(m) Ministry of Health (MoH) / FDA Regulations (for Catering)</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(n) WHO guide if Hygiene and Sanitation in Aviation (for Catering)</td><td></td><td>WHO/Provisional</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(o) IFSA or IFCA standards (for Catering)</td><td></td><td>IFSA/Provisional</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="3">43.</td><td>Ground station implements a mandatory occurrence reporting system</td><td rowspan="3">GACAR 151.117</td><td rowspan="3"></td><td rowspan="3">□</td><td rowspan="3">□</td><td rowspan="3">□</td><td rowspan="3">□</td></tr><tr><td>□ NOTE (1):Verify if there is a manual or electronic reporting system.</td></tr><tr><td>□ NOTE (2):Inspect past reports to verify implementation.</td></tr><tr><td rowspan="3">44.</td><td>Ground station reports all incidents and accidents to GACA.</td><td rowspan="3">GACAR 151.63GACAR Part 4</td><td rowspan="3"></td><td rowspan="3">□</td><td rowspan="3">□</td><td rowspan="3">□</td><td rowspan="3">□</td></tr><tr><td>□ NOTE (1):Verify Quarterly Ground Safety Report submission to GACA.</td></tr><tr><td>□ NOTE (2):Verify if GACA Q5 System is used.</td></tr><tr><td>45.</td><td>Ground station implements a corporate safety reporting policy to encourage personnel to report hazards to ground operations.□ NOTE:Inspect past records and reports to verify implementation, and identify “how many” reports have been submitted.</td><td>GACAR 151.23GACAR 151.63</td><td>ISAGO ORM-S 3.1.5</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>46.</td><td>Ground station implements procedures to ensure that ULDs are inspected and are airworthy (if any).□ NOTE (1):Verify “how” and by “whom” the procedure is implemented.□ NOTE (2):</td><td>GACAR 151.85</td><td>ISAGO ORM 2.3.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 14 of 37 GACA الحياء للطيران المحيي General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>Inspect training records of relevant staff to establish competence for ULD inspection.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>47.</td><td>Ventilated rest areas are provided for operational staff working on shift.☐ NOTE:Verify location and suitability.</td><td>GACAR 151.81</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>48.</td><td>Sensitive operations, e.g. W&B, communications with pilots, ground dispatch, operations center, are segregated from other areas.☐ NOTE:Verify segregation (quietness) and suitability of location.</td><td>GACAR 151.81</td><td></td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>49.</td><td>Ground station is supplied with adequate personal protective equipment (PPE) for all its applicable staff.☐ NOTE (1):Inspect PPE availability (stock), e.g. shoes, gloves, ear protection, high visibility vests, etc.☐ NOTE (2) – RAMP INSPECTION:Verify use of PPE by all staff.</td><td>GACAR 151.87</td><td>ISAGO ORM 2.12.1</td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td rowspan="2">50.</td><td>Load Control processes requirements:(a) Process to ensure that the qualified and licensed person responsible for the final W&B calculation is provided with all relevant load information and data (electronic, written or verbal).☐ NOTE (1):Check how many Load Controllers are recruited.☐ NOTE (2):Verify how many flights each Load Controller serves per day (on average).☐ NOTE (3):Inspect Load Controllers' license for the aircraft types authorized Vs the Load Sheets signed for those aircraft types.☐ NOTE (4):Check “how” it is ensured that all relevant load info and data are provided to the person in charge.☐ NOTE (5):Confirm above process is covered in the relevant manual.</td><td>GACAR 151.5</td><td>ISAGO LOD 1.1.3</td><td>☐</td><td>☐</td><td>☐</td><td>☐</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 15 of 37 GACA العربيه للطيران المحلي General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="9"></td><td>(b) If for the weight & balance calculation a DCS other than the customer airlines' own DCS is used, there is a process to coordinate and exchange information with customer airline(s) to ensure their DCS data is current, maintained and approved.</td><td rowspan="9"></td><td rowspan="2">ISAGO LOD 1.2.1</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td></tr><tr><td>□ NOTE (1):Verify “how” is the process implemented.</td></tr><tr><td>□ NOTE (2):Confirm above process is covered in the relevant manual.</td><td rowspan="7">ISAGO LOD 1.4.3</td><td rowspan="7">□</td><td rowspan="7">□</td><td rowspan="7">□</td><td rowspan="7">□</td></tr><tr><td>(c) Process to communicate details of LMC (Last Minute Change) to the person responsible for the final load sheet.</td></tr><tr><td>□ NOTE (1):Verify “how” is the process implemented.</td></tr><tr><td>□ NOTE (2):Confirm above process is covered in the relevant manual.</td></tr><tr><td>(d) Process to advise crew of any LMC to load, as applicable, and confirming that they are within permissible load limits.</td></tr><tr><td>□ NOTE (1):Verify “how” is the process implemented.</td></tr><tr><td>□ NOTE (2):Confirm above process is covered inthe relevant manual.</td></tr><tr><td>(e) Process to provide without delay to the PIC and report to customer airline any potential discrepancy associated with the accuracy of W&B.</td><td rowspan="6"></td><td rowspan="6"></td><td rowspan="6"></td><td rowspan="6"></td><td rowspan="6"></td><td rowspan="6" colspan="2"></td></tr><tr><td>□ NOTE (1):Verify “how” is the process implemented.</td></tr><tr><td>□ NOTE (2):Confirm above process is covered in the relevant manual.</td></tr><tr><td>(f) Process to file W&B records for each flight and retain them for a period of no less than 3 months.</td></tr><tr><td>□ NOTE:Inspect records and filing system to establish compliance.</td></tr><tr><td>(g) Process to produce and issue a Loading / Off-loading Instruction Report (LIR) in accordance with customer airlines requirements, including instructions (transit load, off-load, on-load).</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 16 of 37 GACA الطبيه العامه للطيران المحني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="9"></td><td>□ NOTE (1):Verify “how” is the process implemented.</td><td rowspan="9"></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (2):Confirm above process is covered in the relevant manual.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(h) Process to provide NOTOC (Notice to Captain) to PIC concerning dangerous goods and cargo on board in accordance with customer airlines requirements.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Verify “how” is the process implemented.</td><td>ISAGO LOD 2.4.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (2):Confirm above process is covered in the relevant manual.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(i) Process to generate Load Sheet with accurate W&B data (including LMC), consistent with LIR and signed by person responsible.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Verify “how” is the processes implemented.</td><td>ISAGO LOD 1.4.4</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (2):Inspect Load Sheets for signature by person(s) responsible.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (3):Inspect Load Sheets Vs corresponding LIRs for consistency.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (4):Confirm above process is covered in the relevant manual.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(j)</td><td>Process to ensure that contingency procedure is in place to update the PIC if primary communication means fail (i.e. failure of ACARS).</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Verify contingency procedure.</td><td></td><td></td><td>ISAGO LOD 2.6.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (2):Confirm procedure is covered in relevant manual.</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(k)</td><td>Process to produce and transmit the following messages: LDM (Load Message, CPM (Container/Pallet Message), UCM (ULD Control Message), MVT (Movement Message), DIV (Diversion Message).</td><td></td><td>ISAGO LOD 1.5.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (1):Verify means of transmitting such messages (e.g. SITA telex pool).</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 17 of 37 GACA الحياء للطيران المدنيه General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE (2):Confirm subject is covered in relevant manual.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="9">51.</td><td>Load Supervision processes requirements:</td><td rowspan="9">GACAR 151.5</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(a) A qualified person is designated as a loading supervisor for all aircraft loading and off-loading operations with the responsibility for ensuring the aircraft is loaded or off-loaded in accordance with applicable loading procedures and instructions.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (1):Check how many Loading Supervisors are recruited.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (2):Verify how many flights each Loading Supervisor serves per day.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (3):Discuss selection process and training duration for Loading Supervisors.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(b) Process to ensure loading is carried out as specified by the final Loading Instruction Report (LIR), i.e. ensure ULDs to be loaded into an aircraft are crosschecked by unit number, commodity, weight (if applicable), number of pieces (if applicable) and destination with the Loading Instructions in accordance with requirements of the customer airline(s).</td><td></td><td>ISAGO LOD 1.4.2ISAGO HDL 1.8.4</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (1):Verify “how” is the processes implemented.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (2):Confirm subject is covered in relevant manual.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(c) Process to ensure advising person responsible for producing load sheet of any deviation from planned load or for loading not already included on the LIR.</td><td rowspan="3"></td><td>ISAGO LOD 1.4.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (1):Verify “how” is the processes implemented.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (2):Confirm subject is covered in relevant manual.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(d) Process for completing an LIR reflecting final loading and signed by person responsible.</td><td rowspan="2"></td><td>ISAGO LOD 1.4.2</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE (1):Verify “how” is the processes implemented.</td><td></td><td></td><td></td><td></td><td></td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 18 of 37 GACA الحييه العامه للطيران المدني General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="3"></td><td>□ NOTE (2):Inspect LIRs for signature by person(s) responsible.</td><td rowspan="2"></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE (3):Confirm subject is covered in relevant manual.</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(e) Process for communicating & confirming final loading to person responsible for producing final load sheet.</td><td rowspan="2">ISAGO LOD 1.4.2</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2"></td></tr><tr><td rowspan="2">52.</td><td>□ NOTE (1):Verify “how” is the processes implemented.</td></tr><tr><td>□ NOTE (2):Confirm subject is covered in relevant manual.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="2">52.</td><td>Operational records are stored in a manner that ensures protection from damage, alteration and theft.</td><td rowspan="2">GACAR 151.111</td><td rowspan="2"></td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td></tr><tr><td>□ NOTE:Verify suitability of location (no water pipes/humidity, existence of fire extinguishing system, room always locked/access system in place, etc.).</td></tr><tr><td rowspan="12">53.</td><td>Sufficient work/office space is provided for all applicable staff.</td><td rowspan="12">GACAR 151.81</td><td rowspan="12"></td><td colspan="4"></td></tr><tr><td>□ NOTE:Verify the following elements:</td><td colspan="4"></td></tr><tr><td>(a) Operations office(s) are provided and have:</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(i) IT connectivity.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(ii) Lighting.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(iii) Air conditioning.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(iv) Sanitation standards met.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) Airside/Ramp office(s) are provided and have:</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(i) IT connectivity</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(ii) Lighting</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(iii) Air conditioning</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(iv) Sanitation standards met</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) Terminal/Passenger services office(s) are provided and have:</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(i) IT connectivity</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(ii) Lighting</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 19 of 37 GACA الطينه العامه للطيران المحيي General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="2"></td><td>(iii) Air conditioning</td><td rowspan="2"></td><td rowspan="2"></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(iv) Sanitation standards met</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 20 of 37 GACA الجمهوريه المطرفيه General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td colspan="7">SECTION D: PERSONNEL TRAINING</td></tr><tr><td>Item</td><td>Subject</td><td>Regulatory Ref.</td><td>Technical Ref.</td><td>S</td><td>U</td><td>I</td></tr><tr><td>54.</td><td>Duties and responsibilities of Training post-holder is included in the training manual and complies with GACAR 151.45(d).☐ NOTE:Verify inclusion and compliance.</td><td>GACAR 151.45</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>55.</td><td>If training is provided by the organization, duties and responsibilities of instructor personnel is included in the training manual and complies with the requirements of GACAR 151.53.☐ NOTE:Verify inclusion and compliance.</td><td>GACAR 151.53</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>56.</td><td>Training Program addresses all ground functions and tasks foreseen in the station by its Operations Specifications/Application.☐ NOTE:Compare list of functions addressed in the training program Vs the station's privileges (Ops Specs).</td><td>GACAR 151.73</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>57.</td><td>Training Program includes a training curriculum (training matrix) indicating the prerequisite training modules for each job function foreseen in the organization.☐ NOTE:Verify training curriculum (training matrix) captures all job functions and modules as per Vs Part 68 Appendix A.</td><td>GACAR 151.73</td><td>ISAGO ORM 4.1.2ISAGO ORM 4.1.3ISAGO ORM 4.1.5</td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>58.</td><td>Training Program includes the syllabus for each initial and recurrent training component indicating all topics and subtopics.☐ NOTE (1):Verify that there is a training syllabus for each training course/module☐ NOTE (2):Verify that syllabi cover all relevant topics and subtopics Vs Part 68 Appendix A.</td><td>GACAR 151.73</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>59.</td><td>Training Program defines the knowledge (theoretical) training hours required for each training component for both initial and recurrent training.☐ NOTE:Inspect the syllabi of training components/courses Vs Part 68 Appendix A.</td><td>GACAR 151.73</td><td></td><td>☐</td><td>☐</td><td>☐</td></tr><tr><td>60.</td><td>Training Program includes the syllabus for each OJT training on ground support equipment and systems operation, where applicable.</td><td></td><td></td><td>☐</td><td>☐</td><td>☐</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 21 of 37 GACA الحياء للطيران المحيي General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE:Verify list and availability of OJT syllabi.</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>61.</td><td>Training Program defines the associated OJT hours or number of events required to be performed for each relevant job function.□ NOTE:Inspect the OJT hours/events Vs Part 68 Appendix A</td><td>GACAR 151.73</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>62.</td><td>Training Program identifies the qualification criteria for both knowledge examinations and OJT assessments for each relevant training component and/or job function.□ NOTE:Verify if “qualification criteria” exist for each knowledge and OJT assessment Vs Part 68 Appendix A</td><td>GACAR 151.73</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>63.</td><td>Training Program identifies the currency requirement for each training component/course.□ NOTE:Inspect currency requirements for certain core trainings.</td><td>GACAR 151.73</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="11">64.</td><td>Training Program includes/covers all core training subjects, individually or grouped by relevance.□ NOTE:Verify the following subjects are included:</td><td rowspan="11">GACAR 151.73</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(a) Airside safety (health & safety) awareness training, as applicable.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) Awareness training on Safety Management System.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) Emergency response procedures and contingency training.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(d) Fire Safety awareness training.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(e) Security awareness training.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(f) Airport familiarization, tailored to address the specific circumstances at each aerodrome served by the ground service provider.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(g) Human factors training.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(h) Training on national and international aviation regulations relevant to the functions performed, as applicable.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(i) Airside driving training specific to the aerodrome at which an employee is based, where applicable.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(j) English language and aviation terminology training appropriate to the functions performed by the ground services staff, where applicable.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(k) Customer specified training, where applicable.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 22 of 37 GACA الطبيه العامه للطيران المحيي General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>(I) Training related to transportation of dangerous goods, where applicable.</td><td></td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>65.</td><td>If training is provided by the organization, the training material covers all topics described in the training syllabus of each training course/module (for both initial and recurrent training).□ NOTE:Inspect syllabi of a courses/modules Vs their actual training material.</td><td>GACAR 151.73</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>66.</td><td>An annual training plan is produced and implemented at station level.□ NOTE (1):Check annual training plan “Scheduled” Vs “Completed,” and retain a copy.□ NOTE (2):Verify both “initial” and “recurrent” training are included.</td><td>GACAR 151.71</td><td>ISAGO ORM 4.1.3</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>67.</td><td>Training hours do not overlap with the required rest period of staff.□ NOTE:Inspect training schedule Vs shift roster for an individual.</td><td>GACAR 151.93</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="8">68.</td><td>If training is provided by the organization, adequate training facilities are provided at station level (or centrally).</td><td rowspan="8">GACAR 151.79</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>□ NOTE:Verify the following aspects about the training facilities:</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>(a) Adequate room/space.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) Ventilated.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) Temperature controlled.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(d) Sanitation standards are met.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(e) Lighted.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(f) Adequate training means provided.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="2">69.</td><td>If CBT/WBT asynchronous training courses are conducted, relevant material has been forwarded to GACA for acceptance.</td><td rowspan="2">GACAR 151.79</td><td rowspan="2"></td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td></tr><tr><td>□ NOTE:Verify if any CBT/WBT courses are delivered and accepted by GACA.</td></tr><tr><td rowspan="2">70.</td><td>If training is provided by the organization, adequate number of instructors in employed, relevant to the number of staff and functions exercised.</td><td rowspan="2">GACAR 151.51</td><td rowspan="2"></td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td><td rowspan="2">□</td></tr><tr><td>□ NOTE (1):Inspect list of instructors and their subject matters.</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 23 of 37 GACA الطبيه العامه للطيران المدني General Authority of Civil Aviation ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td></td><td>□ NOTE (2):Inspect “actual” Vs “required” number of instructors.□ NOTE (3):Inspect how many instructors serve as knowledge “examiners.”</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>71.</td><td>If training is provided by the organization, the records of all instructors, examiners and practical assessors are readily available.□ NOTE (1):Verify availability of instructors’ records.□ NOTE (2):Verify availability of examiners’ records.□ NOTE (3):Verify availability of practical assessors’ records</td><td>GACAR 151.51</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="7">72.</td><td>If training is provided by the organization, instructors are properly qualified.□ NOTE:Inspect instructors’ records to verify the following qualifications:</td><td rowspan="7">GACAR 151.51</td><td></td><td colspan="4"></td></tr><tr><td rowspan="6">(a) At least 2 years of experience on subject matter in an aerodrome ground handling environment.(b) Possesses comprehensive practical and theoretical knowledge on the relevant topics.(c) Has received formal train-the-trainer course(s).(d) Fulfills currency requirements on the courses delivered.(e) Can read, speak, write and understand English.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td></td><td colspan="4">□</td></tr><tr><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td></td><td>□</td><td>□</td><td>□</td><td>□</td><td rowspan="2"></td></tr><tr><td rowspan="5">73.</td><td>If training is provided by the organization, DG instructors are properly qualified.☐ NOTE:Inspect records to verify the following qualifications:</td><td></td><td></td><td colspan="4"></td></tr><tr><td>(a) Meets the requirements of checklist item above.</td><td>GACAR 151.51</td><td>IATA DGR App.H.5.7</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) Has been formally accepted by GACA as a DG instructor.</td><td>GACAR 109.103</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) Completed a formal DG training course in the appropriate Category.</td><td>GACAR 68.7</td><td>ISAGO ORM 4.1.7</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(d) Conducted a recurrent DG training course in the previous 24 months.</td><td>GACAR 68.7</td><td>ISAGO ORM 4.1.7</td><td>□</td><td>□</td><td>□</td><td></td></tr><tr><td>74.</td><td>If training is provided by the organization, On-Job-Training assessors are properly qualified.</td><td>GACAR 151.51</td><td></td><td></td><td></td><td></td><td></td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 24 of 37 GACA الطبيه العامه للطيران المحني General Authority of Civil Aviation [Non-Text] ORGANIZATION / GROUND STATION AUDIT CHECKLISTS <table><tr><td rowspan="2"></td><td>□ NOTE:Inspect records to verify the following qualifications:</td><td rowspan="2"></td><td></td><td colspan="4"></td></tr><tr><td>(a) Has 1 year of training experience as instructor on the subject function.</td><td></td><td></td><td>□</td><td>□</td><td>□</td></tr><tr><td>75.</td><td>Personnel training records are retained for the entire period of employment.□ NOTE:Inspect personnel records.</td><td>GACAR 151.112</td><td>ISAGO ORM 4.1.8</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>76.</td><td>Training records are stored in a manner that ensures protection from damage, alteration and theft.□ NOTE:Verify suitability of storage location, i.e. no water pipes/humidity, existence of fire extinguishing system, room always locked/access system in place, etc.</td><td>GACAR 151.111</td><td>ISAGO ORM 3.3.1</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="7">77.</td><td>Training records meet regulatory requirements.□ NOTE:Inspect records to verify the following elements:</td><td rowspan="7">GACAR 151.115</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td rowspan="2">(a) Staff name</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) Training courses.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) Dates courses attended.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(d) Instructor's name.</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(e) Examination/Assessment outcome (including name of evaluator).</td><td></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td rowspan="9">78.</td><td rowspan="9"></td><td>Personnel has received the compulsory generic training.</td><td rowspan="9">GACAR 151.71GACAR 151.73GACAR 68.7</td><td rowspan="9"></td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>□ NOTE:Inspect records to verify the following core trainings have been delivered:</td><td></td><td></td><td></td><td></td></tr><tr><td>(a) Airport familiarization at the station, or equivalent induction training.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(b) Health & Safety training or air-side safety training addressing work hazards at an airport environment.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(c) Security awareness.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(d) Regulatory awareness (GACARs).</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(e) Emergency response plan (ERP) awareness.</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(f) Dangerous Goods training (where appropriate and to the equivalent Category)</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>(g) Human Factors</td><td>□</td><td>□</td><td>□</td><td>□</td></tr><tr><td>79.</td><td>Personnel on all functions is adequately trained to perform the duties of their job function.</td><td>GACAR 151.71GACAR 68.7</td><td>□</td><td>□</td><td>□</td><td>□</td></tr></table> GACA-AVSES-AGA-F060 Rev: 5, Date: 08 Oct 25 Page 25 of 37 GACA الطبيه الع …(26,778 more chars)