tree · classes · sources · search · improve
root / telecom_it / communications_post

Annex G Services' Schedules

cst_gov_sa · · processed · 179 chunks

entity=format:application/pdf language=en taxonomy_l1=telecom_it taxonomy_l2=communications_post validity=valid validity_confidence=0.6
Internal - داخلی
stc
stc
Reference Offer (RO)
Annex G
Service Schedules
<table><tr><td>Version number :</td><td>Final Version</td></tr><tr><td>Version date :</td><td>Oct. 2025</td></tr><tr><td>Date of original Issue:</td><td>10th December 2018</td></tr><tr><td>Authority for issue :</td><td>GM, Commercial Regulation</td></tr></table>
Internal - داخلی

stc
Internal -
داخلی
Document History & Version Control Record
<table><tr><td>Name of document</td><td>Service Schedules</td></tr><tr><td>Author</td><td>Director, Regulatory WBU</td></tr><tr><td>Authorised Officer</td><td>GM, Commercial Regulation</td></tr><tr><td>Description of document</td><td>Contains the Service Schedules of wholesale services provided by stc, giving the definition, detailed description and terms of service etc.</td></tr><tr><td>Approved by</td><td>CST</td></tr></table>
<table><tr><td>Version No.</td><td>Version Date</td><td>Authorised Officer</td><td>Amendment Details</td></tr><tr><td>1.0</td><td>December, 2018</td><td>GM, Regulatory Affairs</td><td></td></tr><tr><td>2.0</td><td>March, 2020</td><td>GM, Commercial Regulation</td><td></td></tr><tr><td>3.0</td><td>January, 2022</td><td>GM, Commercial Regulation</td><td></td></tr><tr><td>4.0</td><td>November, 2022</td><td>GM, Commercial Regulation</td><td></td></tr><tr><td>5.0</td><td>October, 2025</td><td>GM, Commercial Regulation</td><td></td></tr></table>
stc Reference Offer – Annex G
Final Version
Page 2 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
List of Schedules
Schedule [1] Wholesale Fixed Call Termination Service to stc Geographic Number Ranges....6
Schedule [1A] Call Termination Service To stc Non-Geographic Number Ranges.... 15
Schedule [2] Wholesale Mobile Call Termination Service 23
Schedule [3] Interconnection Link Services....32
Schedule [3A] Customer Sited Interconnection Link Service.... 34
Schedule [3A1] Customer Sited Interconnection Link Service (IP Interconnection) 40
Schedule [4] Wholesale Leased Line Services.... 48
Schedule [4A1] Wholesale National Leased Line Service 51
Schedule [4A2] Wholesale Leased Line National Service (CNFO) 58
Schedule [4A3] Wholesale National Terminating Segments of Leased (L2VPN) and (L3VPN) Service......64
Schedule [4A4] Wholesale National Terminating Segments of Leased Service 74
Schedule [4B] Wholesale International Transmission Capacity Service (IPLC) 82
Schedule [5] Wholesale International Voice Call Services....89
Schedule [5A] Wholesale Outgoing International Voice Call Service....93
Schedule [5B] Wholesale Incoming International Voice Call Service....99
Schedule [6] Ancillary Services 103
Schedule [7] Short Message Service (SMS) Termination Service 107
Schedule [8] Wholesale Transit Interconnection Service 116
Schedule [9] Wholesale Fixed Intelligent Call Origination Service....125
Schedule [10] Wholesale Mobile Intelligent Call Origination Service 133
Schedule [11] Pure Resale of Telecommunications Services....141
stc Reference Offer – Annex G
Final Version
Page 3 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Schedule [11A] Bulk SMS Service....141
Schedule [12] Multimedia Message Service (MMS) Termination Service....145
Schedule [13] Wholesale Video Call Termination Service 155
Schedule [14] Wholesale National Roaming Service 163
Schedule [15] Private Peering Service 170
Schedule [16] IP Transit Service....176
Schedule [16A] IP Transit Service (Internet Port)....184
Schedule [17] DC Collocation for Interconnection Services....192
Schedule [18] MVNO Hosting Service 197
Schedule [19] Wholesale Bitstream Access Service 201
Schedule [19A] Wholesale Bitstream Access Service (Fibre To The Home (FTTH))....203
Schedule [19B] Wholesale Bitstream Access Service (Fiber To The Business (FTTB)) 211
Schedule [20] DIA Access....218
Schedule [21] Ducts Service....222
Schedule [22] Dark Fiber....228
Schedule [23] In-Building Solution (IBS) Sharing Service....235
Schedule [24] Metro Connect Service....243
Schedule [25] Fibre To The Tower Service (FTTT)....248
stc Reference Offer – Annex G
Final Version
Page 4 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
stc
Reference Offer (RO)
Annex G, Schedule 1
Wholesale Fixed Call Termination
Service to stc Geographic Number Ranges
stc Reference Offer – Annex G
Final Version
Page 5 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Schedule [1] Wholesale Fixed Call Termination Service to stc Geographic Number Ranges
1. General
stc will supply Wholesale Fixed Call Termination Service to stc geographic number ranges in accordance with Clause 3 of the Primary Document in respect of the Call types for which the process in Clause 4 of this Schedule (1) has been followed.
For the avoidance of doubt, the process in Clause 4 of this Schedule (1) must be initiated by the Other Licensed Operator if it wishes to acquire the Wholesale Fixed Call Termination Service to stc geographic number ranges in respect of Calls from the Other Licensed Operator's network not previously covered by a request made under that Clause.
Notwithstanding the Interconnection of the stc Network and the Other Licensed Operator's Network, under this Schedule (1), stc shall have no obligation to provide the Wholesale Fixed Call Termination Service in respect of Calls of any type other than voice terminating interconnected Calls to stc geographic number ranges.
stc will only be required to provide the Wholesale Fixed Call Termination Service to stc geographic number ranges to the Other Licensed Operator to the extent that the Other Licensed Operator has complied with Annex H (Operations and Maintenance Manual) and this Schedule (1).
stc Reference Offer – Annex G
Final Version
Page 6 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
2. Service Definition
<table><tr><td>Interconnection Service</td><td>Definition</td></tr><tr><td>Wholesale Fixed CallTermination Service to stcGeographic Number Ranges:</td><td>A voice Call, originated in KSA or a foreign call transiting through the Other Licensed Operator&#x27;s Network using IP and/or TDM technology, handed over from the Other Licensed Operator&#x27;s Network to the stc Network, initially switched by stc&#x27;s Exchanges, and passed to an stc Local Exchange (LE) for delivery to an stc Network Termination Point within that LE or parented remote unit (RU).</td></tr></table>
Note: For the foreign calls that transit through the Other Licensed Operator's Network, this requires a separate arrangement that comply with CST decision #323/1432 with regard to obligations of the Local Service Providers.

Figure 1: Wholesale Fixed Call Termination to stc Geographic Number Ranges
stc Reference Offer – Annex G
Final Version
Page 7 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
3. Description of Service
3.1 Subject to the provisions of this Schedule, stc will convey voice Calls handed over from the Other Licensed Operator's network at an stc designated Interconnect Node to the appropriate stc Network termination point for geographic number ranges.
3.2 The stc Wholesale Fixed Call Termination Service to stc geographic number ranges shall be limited to voice Calls to geographic number ranges allocated to stc by CST as per the National Numbering Plan.
3.3 stc shall convey Wholesale Fixed Call Termination Services to stc geographic number ranges for the Other Licensed Operator for the contracted period at the same standard and quality of service as stc conveys similar Calls originated on the stc Network.
3.4 The Interconnection Agreement Parties shall agree in advance all necessary technical requirements, including Call set-up and clear down sequences, for the conveyance of Calls pursuant to this Schedule.
3.5 Each Party shall locate and correct faults that occur in its Network which affect the conveyance of Wholesale Fixed Call Termination Services to stc geographic number ranges in accordance with such Party's normal engineering practices. For the avoidance of doubt, neither Party warrants that its Network is, or will be, free from faults.
3.6 In the event that a fault in the Other Licensed Operator's network seriously and adversely affects the normal operation of the stc network, then stc reserves the right to suspend services to the Other Licensed Operator until such time as the cause of the fault is identified and the fault is rectified. Such suspension shall be notified in writing to both the Other Licensed Operator and CST.
3.7 The conveyance of Wholesale Fixed Call Termination Service to stc geographic number ranges shall be routed in accordance with the routing principles specified in Annex C (Technical Information). All Calls covered by this Service Schedule will be carried on installed Interconnect Links.
stc Reference Offer – Annex G
Final Version
Page 8 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
3.8 For the conveyance of Wholesale Fixed Call Termination Services to stc geographic number ranges by stc, the Other Licensed Operator shall pay stc a charge calculated in accordance with the rate for such a Call specified from time to time in Annex F (Price List).
4. Service Provisioning – Initial Procedure
4.1 This Clause 4 applies where the Other Licensed Operator wishes to use the Wholesale Fixed Call Termination Services to stc geographic number ranges pursuant to this Schedule (1) and in respect of which the process in this Clause 4 has not already been undertaken.
4.2 The Other Licensed Operator shall notify stc of its request to use the Wholesale Fixed Call Termination Service to stc geographic number ranges by means of the request form set out in Annex H (Operations and Maintenance Manual).
4.3 stc shall acknowledge, in writing to the Other Licensed Operator's nominated representative, receipt of the Other Licensed Operator's request within five (5) Business Days of its receipt.
4.4 Following receipt of a request for service, stc shall assess that request and notify the Other Licensed Operator within ten (10) Business Days of acknowledgement that either:
a) The implementation of the request, in respect of the requested Wholesale Fixed Call Termination Services to stc geographic number ranges, involves only network conditioning in stc's Network, in which case the negotiation period to agree technical interconnection arrangements prior to installation shall be thirty (30) Business Days; or
b) The implementation of the request in respect of the requested Wholesale Fixed Call Termination Service to stc geographic number ranges involves work in addition to or alternative to network conditioning in stc's Network, in which case the negotiation period to agree technical interconnection arrangements prior to installation shall be sixty (60) Business Days and additional charges may apply.
stc Reference Offer – Annex G
Final Version
Page 9 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
4.5 The Parties shall forthwith negotiate in good faith the technical requirements and timetable for the use of the Wholesale Fixed Call Termination Service to stc geographic number ranges in accordance with the Other Licensed Operator's request for the negotiation period specified in Clause 4.4. In the event that agreement is not reached either Party may commence the Dispute resolution procedure in accordance with Clause 19 of the Primary Document.
4.6 Where the Parties have reached an agreement, in accordance with Clause 4.5 above, stc will commence implementation in accordance with the agreed timetable as per Clause 4.5.
4.7 Nothing in this Clause 4 requires stc to perform any changes in its Network or to commence the supply of Wholesale Fixed Call Termination Service to stc geographic number ranges until the Parties have completed all necessary Data Management Amendments required for that Wholesale Fixed Call Termination Service to stc geographic number ranges and all charges in line with Annex G Schedule (3), Interconnect Links, and the associated prices have been agreed to by the Other Licensed Operator.
4.8 The Other Licensed Operator may, at any time, request stc to cease supplying the Wholesale Fixed Call Termination Service to stc geographic number ranges and stc shall cease supplying the Wholesale Fixed Call Termination Service to stc geographic number ranges as soon as practicable or at such later time as specified by the Other Licensed Operator in accordance with the terms and conditions specified in Clause 20, (Breach, Suspension and Termination), of the Primary Document.
5. Number Range Activation
5.1 The Other Licensed Operator shall provide stc with at least twenty (20) Business Days' notice prior to any request to open number range(s). The Other Licensed Operator should advise stc of details of the number range(s) to be activated, the date activation is required and provide an associated routing plan.
stc Reference Offer – Annex G
Final Version
Page 10 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
5.2 If stc can activate the number range(s) on the required date then that request will be put into effect by the required date. However where this is not possible, stc will advise within five (5) Business Days that the activation cannot be performed by the required date and will agree a new date with the Other Licensed Operator.
6. Forecasts
6.1 This Clause applies to the forecasts to be provided by the Other Licensed Operator to stc in relation to Network Capacity required for Wholesale Fixed Call Termination Services.
6.2 The Other Licensed Operator shall provide stc with forecasts for Network Capacity required for the provision of the Wholesale Fixed Call Termination Services every six (6) Calendar Months on 1 December and 1 June of each year.
6.3 Forecasts will be provided in accordance with and in the format shown in Annex E (Forecasting).
7. Charging
7.1 Unless otherwise specifically stated in the individual service description, charging for Wholesale Fixed Call Termination Services will be in accordance with this Clause.
7.2 stc will, for those terminating interconnected Calls for which it is providing a Wholesale Fixed Call Termination Service, collect a Call Data Record (CDR) for each individual terminating interconnected Call on a call-by-call basis and process such records in accordance with this Clause 7.
7.3 The CDRs collected by stc in accordance with this Clause shall be the source of the data used by stc for bill verification as per this Clause 7 and to invoice for the Wholesale Fixed Call Termination Services provided under this Schedule.
7.4 The calculation of Charges for any individual Call for the Wholesale Fixed Call Termination Services will be based on its duration recorded on the basis of the number of applicable Billing Units, and in accordance with the applicable rates set out in Annex F (Price List).
stc Reference Offer – Annex G
Final Version
Page 11 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
7.5 The chargeable duration for each Call, unless specifically stated as otherwise, shall be the “conversation time” in accordance with Section 1.2.2 of CCITT Recommendation D.150 (version Mar del Plata, 1968; amended at Melbourne, 1988). All Successful Calls are chargeable. The Call duration Billing Unit shall be in increments of one (1) second. Successful Calls shall be defined as those Calls that have passed across a POI and received an answer signal returned by the other Party’s Network. Charges shall not be payable under this RO by either Licensed Operator to the other for unsuccessful Calls.
7.6 If a Call's duration extends over two (2) or more Charge Rate Periods, the Call shall be recorded as a single Call in the Charge Rate Period which applies at the commencement of the Call.
7.7 Calls that cross over into the next Billing Period shall be billed in the Billing Period in which those Calls end.
8. Billing Information
8.1 stc shall use its reasonable endeavours to provide the Interconnect Usage Report for the Wholesale Fixed Call Termination Services in accordance with the format set out in Annex B (Billing Processes and Procedures) within thirty (30) Business Days from the end of each Billing Period together with the invoice for the Wholesale Fixed Call Termination Services in accordance with Annex B (Billing Processes and Procedures).
8.2 In addition to the obligations in Clause 8.1, when there is a Dispute, as defined in Annex B (Billing Processes and Procedures), in relation to invoices issued for the Wholesale Fixed Call Termination Services, then the Dispute resolution procedures laid out in Clause 4 of Annex B (Billing Processes and Procedures) and Clause 19 of the Primary Document will be followed.
8.3 In the event that stc cannot record Billing Information for the Wholesale Fixed Call Termination Services due to a system error or other faults the Other Licensed Operator will be requested to provide the appropriate Billing Information to stc in accordance with the procedure set out in Annex B (Billing Processes and Procedures).
stc Reference Offer – Annex G
Final Version
Page 12 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
8.4 Where the Billing Information collected by the Other Licensed Operator is not available under Clause 8.3 and the procedure set out in Annex B (Billing Processes and Procedures), the Parties shall negotiate in good faith such alternative Billing arrangements, such as an estimation based on the previous three (3) Billing Periods' Billing Information in accordance with the procedure set out in Annex B (Billing Processes and Procedures) and as appropriate in the circumstances.
9. Routing
9.1 The conveyance of Wholesale Fixed Call Termination Service to stc geographic number ranges shall be in accordance with the routing principles specified in Annex C (Technical Information).
stc Reference Offer – Annex G
Final Version
Page 13 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
stc
Reference Offer (RO)
Annex G, Schedule (1A)
Voice Call Termination Services
to stc Non-Geographic Number Ranges
stc Reference Offer – Annex G
Final Version
Page 14 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Schedule [1A] Call Termination Service To stc Non-Geographic Number
Ranges
1. General
1.1 stc shall supply a Call Termination Service to non-geographic numbers to which the user of the non-geographic number wishes to receive calls from the Other Licensed Operator. This Call Termination Service will be provided in accordance with Clause 3 of the Primary Document in respect of the Call Types for which the process in Clause 4 of this Schedule (1A) has been followed.
1.2 For the avoidance of doubt, the process in Clause 4 of this Schedule (1A) must be initiated by the Other Licensed Operator if it wishes to acquire the Voice Call Termination Service in respect of calls from the Other Licensed Operator network not previously covered by a request made under that Clause.
1.3 Notwithstanding the Interconnection of the stc Network and the Other Licensed Operator network, under this Schedule (1A), stc shall have no obligation to provide the Call Termination Service in respect of Calls of any type other than Voice Band Terminating Interconnected Calls to stc's non-geographic number ranges.
1.4 stc shall only be required to provide the Voice Call Termination Service to non-geographic number ranges to the Other Licensed Operator to the extent that the Other Licensed Operator has complied with Annex H (Operations and Maintenance Manual) and this Schedule (1A).
2. Service definition
<table><tr><td>Interconnection Service</td><td>Definition</td></tr><tr><td>Call Termination Service to stcNon Geographic Number Ranges</td><td>A Call, handed over from the Other Licensed OperatorNetwork to the stc Network, using a look-up in a numberdatabase and appropriately routed to an stc LE for delivery toa stc Network Termination Point within that LE or parented RUor network call centre.</td></tr></table>
stc Reference Offer – Annex G
Final Version
Page 15 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی

Figure 1: Call Termination to stc Non Geographic Number Ranges
3. Description of Service
3.1 Subject to the provisions of this Schedule, stc shall convey Voice Calls handed over from the Other Licensed Operator network at an stc designated Interconnection Service Node to the appropriate stc Network Termination Point for non-geographic number ranges.
3.2 The stc Voice Call Termination Service to non-geographic number ranges shall be limited to voice calls to non-geographic number ranges allocated to stc by the CST as per the national numbering plan.
3.3 stc shall convey Voice Call Termination Services to stc's non-geographic number ranges for the Other Licensed Operator for the contracted period at the same standard and quality of service as stc conveys similar calls originating on the stc network.
stc Reference Offer – Annex G
Final Version
Page 16 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
3.4 The Parties shall agree in advance all necessary technical requirements, including call set-up and clear down sequences, for the conveyance of calls pursuant to this Schedule.
3.5 Each Party shall locate and correct faults that occur in its Network which affect the conveyance of Voice Call Termination traffic in accordance with such Party's normal engineering practices. For the avoidance of doubt, neither Party warrants that its Network is, or will be, free from faults.
3.6 In the event that a fault in the Other Licensed Operator's network becomes service affecting in the stc network, then stc reserves the right to suspend services to the Other Licensed Operator network until such time as the cause of the fault is rectified.
3.7 The conveyance of Voice Band Call Termination Service to non-geographic number ranges shall be routed in accordance with the routing principles specified in Annex C (Technical Information). All Calls covered by this Service Schedule will be carried on installed stc Interconnect Links.
3.8 For the conveyance of Voice Band Call Termination Services to non-geographic number ranges by stc, the Other Licensed Operator shall pay stc and/or stc shall pay the Other Licensed Operator the charges calculated in accordance with the rates for such a Call specified from time to time in Annex F (Price List).
4. Service Provisioning – Initial Procedure
4.1 This Clause 4 applies where the Other Licensed Operator wishes to use the Voice Call Termination Services to non-geographic number ranges provided by stc
4.2 pursuant to this Schedule (1A) and in respect of which the process in this Clause 4 has not already been undertaken.
4.3 The Other Licensed Operator shall notify stc of its request for the use of Voice Call Termination Service to non-geographic number ranges by means of the request form set out in Annex H (Operations and Maintenance Manual).
stc Reference Offer – Annex G
Final Version
Page 17 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
4.4 ste shall acknowledge, in writing to the Other Licensed Operator's nominated representative, receipt of the Other Licensed Operator's request under Clause 4.2 within five (5) Business Days of its receipt.
4.5 Following receipt of a request under Clause 4.2, stc shall assess that request and notify the Other Licensed Operator within ten (10) Business Days of acknowledgement that either:
c) The implementation of the request, in respect of the requested Voice Call Termination Services to non-geographic number ranges, involves only network conditioning in stc's Network, in which case the negotiation period to agree technical interconnection arrangement prior to installation shall be thirty (30) Business Days; or
d) The implementation of the request in respect of the requested Voice Call Termination Service to non-geographic number ranges involves work in addition to or as alternative to network conditioning in stc's Network, in which case the negotiation period to agree technical interconnection arrangement prior to installation shall be sixty (60) Business Days.
4.6 The Parties shall forthwith negotiate in good faith the technical requirements and timetable for the use of the Call Termination Service to non geographic number ranges provided by stc in accordance with the Other Licensed Operator's request under Clause 4.2 for the negotiation period specified in Clause 4.4. In the event that agreement is not reached either Party may commence the Dispute Resolution Procedure in accordance with Clause 19 of the Primary Document.
4.7 Where the Parties have reached an agreement, in accordance with 4.4 above, stc will commence implementation in accordance with the agreed timetable as per Clause 4.5.
4.8 Nothing in this Clause 4 requires stc to perform any changes in its Network or to commence the supply of Voice Call Termination Service to non-geographic number ranges until the Parties have completed all necessary Data Amendments required for that Voice Call Termination Service to non-geographic number ranges and all
stc Reference Offer – Annex G
Final Version
Page 18 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
network conditioning Charges in line with Schedule (3), Interconnect Links, and associated Price list have been agreed to by the Other Licensed Operator.
4.9 The Other Licensed Operator may, at any time, request stc to cease supplying the Call Termination Service to non-geographic number ranges and stc shall cease supplying the Call Termination Service as soon as practicable or at such later time as specified by the Other Licensed Operator in accordance with the terms and conditions specified in Clause 20 (Breach, Suspension and Termination), of the Primary Document.
5. Number Range Activation
5.1 The Other Licensed Operator shall provide stc with at least twenty (20) Business Days' notice prior to any request to open number range(s). The Other Licensed Operator should advise stc of details of the number range(s) to be activated, the date activation is required and provide an associated routing plan.
5.2 If stc can activate the number range(s) on the required date then that request will be put into effect by the required date. However where this is not possible, stc will advise within five (5) Business Days that the activation cannot be performed by the required date and will agree a new date with the Other Licensed Operator.
6. Forecasts
6.1 This Clause applies to the forecasts to be provided by the Other Licensed Operator to stc in relation to Network Capacity required for Wholesale Fixed Call Termination Services.
6.2 The Other Licensed Operator shall provide stc with forecasts for Network Capacity required for the provision of the Wholesale Fixed Call Termination Services every six (6) Calendar Months on 1 December and 1 June of each year.
6.3 Forecasts will be provided in accordance with and in the format shown in Annex E (Forecasting).
stc Reference Offer – Annex G
Final Version
Page 19 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخل
7. Charging
7.1 Unless otherwise specifically stated in the individual service description, charging for Wholesale Fixed Call Termination Services will be in accordance with this Clause.
7.2 stc will, for those terminating interconnected Calls for which it is providing a Wholesale Fixed Call Termination Service, collect a Call Data Record (CDR) for each individual terminating interconnected Call on a call-by-call basis and process such records in accordance with this Clause 7.
7.3 The CDRs collected by stc in accordance with this Clause shall be the source of the data used by stc for bill verification as per this Clause 7 and to invoice for the Wholesale Fixed Call Termination Services provided under this Schedule.
7.4 The calculation of Charges for any individual Call for the Wholesale Fixed Call Termination Services will be based on its duration recorded on the basis of the number of applicable Billing Units, and in accordance with the applicable rates set out in Annex F (Price List).
7.5 The chargeable duration for each Call, unless specifically stated as otherwise, shall be the “conversation time” in accordance with Section 1.2.2 of CCITT Recommendation D.150 (version Mar del Plata, 1968; amended at Melbourne, 1988). All Successful Calls are chargeable. The Call duration Billing Unit shall be in increments of one (1) second. Successful Calls shall be defined as those Calls that have passed across a POI and received an answer signal returned by the other Party’s Network. Charges shall not be payable under this RO by either Licensed Operator to the other for unsuccessful Calls.
7.6 If a Call's duration extends over two (2) or more Charge Rate Periods, the Call shall be recorded as a single Call in the Charge Rate Period which applies at the commencement of the Call.
7.7 Calls that cross over into the next Billing Period shall be billed in the Billing Period in which those Calls end.
stc Reference Offer – Annex G
Final Version
Page 20 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
8. Billing Information
8.1 stc shall use its reasonable endeavours to provide the Interconnect Usage Report for the Wholesale Fixed Call Termination Services in accordance with the format set out in Annex B (Billing Processes and Procedures) within thirty (30) Business Days from the end of each Billing Period together with the invoice for the Wholesale Fixed Call Termination Services in accordance with Annex B (Billing Processes and Procedures).
8.2 In addition to the obligations in Clause 8.1, when there is a Dispute, as defined in Annex B (Billing Processes and Procedures), in relation to invoices issued for the Wholesale Fixed Call Termination Services, then the Dispute resolution procedures laid out in Clause 4 of Annex B (Billing Processes and Procedures) and Clause 19 of the Primary Document will be followed.
8.3 In the event that stc cannot record Billing Information for the Wholesale Fixed Call Termination Services due to a system error or other faults the Other Licensed Operator will be requested to provide the appropriate Billing Information to stc in accordance with the procedure set out in Annex B (Billing Processes and Procedures).
8.4 Where the Billing Information collected by the Other Licensed Operator is not available under Clause 8.3 and the procedure set out in Annex B (Billing Processes and Procedures), the Parties shall negotiate in good faith such alternative Billing arrangements, such as an estimation based on the previous three (3) Billing Periods' Billing Information in accordance with the procedure set out in Annex B (Billing Processes and Procedures) and as appropriate in the circumstances.
9. Routing
9.1 The conveyance of Voice Band Termination Calls to non-geographic number ranges shall be in accordance with the routing principles specified in Annex C (Technical Information).
stc Reference Offer – Annex G
Final Version
Page 21 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
stc
Reference Offer (RO)
Annex G, Schedule 2
Wholesale Mobile Call Termination
Service
stc Reference Offer – Annex G
Final Version
Page 22 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Schedule [2] Wholesale Mobile Call Termination Service
1. General
1.1 stc will supply the Wholesale Mobile Call Termination Service in accordance with Clause 3 of the Primary Document in respect of the Call types for which the process in Clause 4 of this Schedule (2) has been followed.
1.2 For the avoidance of doubt, the process in Clause 4 of this Schedule (2) must be initiated by the Other Licensed Operator if it wishes to acquire the Wholesale Mobile Call Termination Service in respect of Calls from the Other Licensed Operator's network not previously covered by a request made under that Clause.
1.3 Notwithstanding the Interconnection of the stc Network and the Other Licensed Operator's Network under this Schedule (2), stc shall have no obligation to provide the Wholesale Mobile Call Termination Service in respect of Calls of any type other than voice terminating interconnected Calls to stc's mobile network.
1.4 stc will only be required to provide the Wholesale Mobile Call Termination Service to the Other Licensed Operator to the extent that the Other Licensed Operator has complied with Annex H (Operations and Maintenance Manual) and this Schedule (2).
stc Reference Offer – Annex G
Final Version
Page 23 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
2. Service Definition
<table><tr><td>Interconnection Service</td><td>Definition</td></tr><tr><td>Wholesale Mobile Call Termination Service</td><td>A voice Call, originated in KSA or a foreign call transiting through the Other Licensed Operator&#x27;s Network using IP and/or TDM technology, handed over from the Other Licensed Operator&#x27;s Network to the stc Network, initially switched either by stc&#x27;s SN Exchanges in case of Call routing through the Service Nodes or the Transit Switching Centre (TSC) in the case of direct mobile Interconnection, and then passed for delivery to the stc Mobile Switches for delivery to an stc mobile Network termination point.</td></tr></table>
Note: For the foreign calls that transit through the Other Licensed Operator's Network, this requires a separate arrangement that comply with CST decision #323/1432 with regard to obligations of the Local Service Providers.

Figure 1a: Wholesale Mobile Call Termination via the stc Fixed Network
stc Reference Offer – Annex G
Final Version
Page 24 of 254
Oct. 2025Internal - داخلی

Figure 1b: Wholesale Mobile Call Termination with direct Interconnection to the stc Mobile Network
3. Description of Service
3.1 Subject to the provisions of this Schedule, stc shall convey voice Calls handed over from the Other Licensed Operator's network at an stc designated Interconnect Node site, to the appropriate stc mobile Network termination point.
3.2 The Wholesale Mobile Call Termination Service shall be limited to Calls to mobile number ranges allocated by CST to stc or MVNO networks parented on the stc mobile Network as per the National Numbering Plan.
3.3 stc shall convey the Wholesale Mobile Call Termination Service for the Other Licensed Operator for the contracted period at the same standard and quality of service as stc conveys similar Calls originated on the stc Network.
3.4 The Parties shall agree in advance all necessary technical requirements, including Call set-up and clear down sequences, for the conveyance of Calls pursuant to this Schedule (2).
3.5 Each Party shall locate and correct faults that occur in its Network which affect the conveyance of the Wholesale Mobile Call Termination Service in accordance with
stc Reference Offer – Annex G
Final Version
Page 25 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
such Party's normal engineering practices. For the avoidance of doubt, neither Party warrants that its Network is, or will be, free from faults.
3.6 In the event that a fault in the Other Licensed Operator's network seriously and adversely affects the normal operation of the stc Network, then stc reserves the right to suspend services to the Other Licensed Operator until such time as the cause of the fault is identified and the fault is rectified. Such suspension shall be notified in writing to both the Other Licensed Operator and CST.
3.7 The conveyance of the Wholesale Mobile Call Termination Service shall be routed in accordance with the routing principles specified in Annex C (Technical Information). All Calls covered by this Service Schedule will be carried on installed Interconnect Links.
4. Service Provisioning – Initial Procedure
4.1 This Clause 4 applies where the Other Licensed Operator wishes to use the Wholesale Mobile Call Termination Service pursuant to this Schedule (2) and in respect of which the process in this Clause 4 has not already been undertaken.
4.2 The Other Licensed Operator shall notify stc of its request for the use of the Wholesale Mobile Call Termination Service by means of the request form set out in Annex H (Operations and Maintenance Manual).
4.3 stc shall acknowledge, in writing, receipt of the Other Licensed Operator's request under Clause 4.2 within five (5) Business Days of its receipt.
4.4 Following receipt of a request under Clause 4.2, stc shall assess that request and notify the Other Licensed Operator within ten (10) Business Days of acknowledgement that either:
a) The implementation of the request, in respect of the requested Wholesale Mobile Call Termination Service, involves only network conditioning in stc's Network, in which case the negotiation period to agree technical interconnection arrangements prior to installation shall be thirty (30) Business Days; or
stc Reference Offer – Annex G
Final Version
Page 26 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
b) The implementation of the request in respect of the requested Wholesale Mobile Call Termination Service involves work in addition to or alternative to network conditioning in stc's Network, in which case the negotiation period to agree technical interconnection arrangement prior to installation shall be sixty (60) Business Days and additional charges may apply.
4.5 The Parties shall forthwith negotiate in good faith the technical requirements and timetable for the use of the Wholesale Mobile Call Termination Service in accordance with the Other Licensed Operator's request under Clause 4.2 for the negotiation period specified in Clause 4.4. In the event that agreement is not reached either Party may commence the Dispute resolution procedure in accordance with Clause 19 of the Primary Document.
4.6 Where the Parties have reached an agreement, in accordance with 4.4 above, stc will commence implementation in accordance with the agreed timetable as per Clause 4.5.
4.7 Nothing in this Clause 4 requires stc to perform any changes in its Network or to commence the supply of Wholesale Mobile Call Termination Service until the Parties have completed all necessary Data Management Amendments required for that Wholesale Mobile Call Termination Service and all charges in line with Schedule (3), Interconnect Links and associated price list have been agreed to by the Other Licensed Operator.
4.8 The Other Licensed Operator may, at any time, request stc to cease supplying the Wholesale Mobile Call Termination Service and stc shall cease supplying the Wholesale Mobile Call Termination Services as soon as practicable or at such later time as specified by the Other Licensed Operator in accordance with the terms and conditions specified in Clause 20 (Breach, Suspension and Termination), of the Primary Document.
4.9 For the conveyance of each Wholesale Mobile Call Termination Services, the Other Licensed Operator shall pay stc a charge calculated in accordance with the rate for such a Call specified from time to time in Annex F (Price List).
stc Reference Offer – Annex G
Final Version
Page 27 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
5. Number Range Activation
5.1 The Other Licensed Operator shall provide stc with at least twenty (20) Business Days' notice prior to any request to open number range(s). The Other Licensed Operator should advise stc of details of the number range(s) to be activated, the date activation is required and provide an associated routing plan.
5.2 If stc can activate the number range(s) on the required date then that request will be put into effect by the required date. However where this is not possible, stc will advise within five (5) Business Days that the activation cannot be performed by the required date and will agree a new date with the Other Licensed Operator.
6. Forecasts
6.1 This Clause applies to the forecasts to be provided by the Other Licensed Operator to stc in relation to Network capacity required for the Wholesale Mobile Call Termination Service.
6.2 The Other Licensed Operator shall provide stc with forecasts for Network Capacity required for the provision of the Wholesale Mobile Call Termination Service every six (6) Calendar Months on 1 December and 1 June of each year.
6.3 Forecasts will be provided in accordance with and in the format shown in Annex E (Forecasting).
7. Charging
7.1 Unless otherwise specifically stated in the individual service description, charging for the Wholesale Mobile Call Termination Service will be in accordance with this Clause 7.
7.2 stc will, for those terminating interconnected Calls for which it is providing a Wholesale Mobile Call Termination Service, collect a Call Data Record (CDR) for each individual terminating interconnected Call on a call-by-call basis and process such records in accordance with this Clause 7.
stc Reference Offer – Annex G
Final Version
Page 28 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
7.3 The CDRs collected by stc in accordance with this Clause shall be the source of the data used by stc for bill verification as per this Clause and to invoice for the Wholesale Mobile Call Termination Service provided under this Schedule (2).
7.4 The calculation of charges for any individual Call for the Wholesale Mobile Call Termination Service will be based on its duration recorded on the basis of the number of applicable Billing Units, and in accordance with the applicable rates set out in Annex F (Price List).
7.5 The chargeable duration for a Call shall be the time between the receipt of the answer signal and the termination of the Call. Charges shall not be payable under this RO by either Licensed Operator to the other for unsuccessful Calls. Successful Calls shall be defined as those Calls that have passed across a POI and received an answer signal returned by the other Party's Network.
7.6 If a Call's duration extends over two (2) or more Charge Rate Periods, the Call shall be recorded as a single Call in the Charge Rate Period, which applies at the commencement of the Call.
7.7 Calls that cross over into the next Billing Period shall be billed in the Billing Period in which those Calls end.
8. Billing Information
8.1 stc shall use its reasonable endeavours to provide the Interconnect Usage Report for the Wholesale Mobile Call Termination Service in accordance with the format set out in Annex B (Billing Processes and Procedures) within thirty (30) Business Days from the end of each Billing Period together with the invoice for the Wholesale Mobile Call Termination Service in accordance with Annex B (Billing Processes and Procedures).
8.2 In addition to the obligation in Clause 5.1, when there is a dispute, as defined in Annex B (Billing Processes and Procedures), in relation to invoices issued for the Wholesale Mobile Call Termination Service, then the Dispute resolution procedures laid out in Clause 4 of Annex B (Billing Processes and Procedures) and Clause 19 of the Primary Document will be followed.
stc Reference Offer – Annex G
Final Version
Page 29 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
8.3 In the event that stc cannot record Billing Information for the Wholesale Mobile Call Termination Service due to a system error or other faults the Other Licensed Operator will be requested to provide the appropriate Billing Information to stc in accordance with the procedure set out in Annex B (Billing Processes and Procedures). Where the Billing Information collected by the Other Licensed Operator is not available under this Clause and the procedure set out in Annex B (Billing Processes and Procedures), the Parties shall negotiate in good faith such alternative Billing arrangements, such as an estimation based on the previous three (3) Billing Periods' Billing Information in accordance with the procedure set out in Annex B (Billing Processes and Procedures) and as appropriate in the circumstances.
9. Routing
9.1 The conveyance of the Wholesale Mobile Call Termination Service shall be in accordance with the routing principles specified in Annex C (Technical Information).
stc Reference Offer – Annex G
Final Version
Page 30 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
stc
Reference Offer (RO)
Annex G, Schedule 3
Interconnection Link Services
stc Reference Offer – Annex G
Final Version
Page 31 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Schedule [3] Interconnection Link Services
1. General
1.1 This Schedule sets out the terms and conditions under which stc will provide the Interconnection Link Services to each Other Licensed Operator.
1.2 This Schedule is comprised of the following sections:
Final Version
stc Reference Offer – Annex G
Page 32 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
stc
Reference Offer (RO)
Annex G, Schedule 3A
Customer Sited
Interconnection Link Service
stc Reference Offer – Annex G
Final Version
Page 33 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Schedule [3A] Customer Sited Interconnection Link Service
1. General
1.1 stc will supply the Customer Sited (CS) Interconnection Link Service to the Other Licensed Operator in accordance with Clause 3 of the Primary Document in respect of the services for which the process in Clause 4 of this Schedule (3A) has been followed.
1.2 For the avoidance of doubt, the process in Clause 4 of this Schedule (3A) must be initiated by the Other Licensed Operator if it wishes to acquire the CS Interconnection Link Service not previously covered by a request made under that Clause.
1.3 Notwithstanding the Interconnection of the stc Network and the Other Licensed Operator's network, stc shall have no obligation to provide the CS Interconnection Link Service at sites not designated as Points of Interconnection (POI).
1.4 stc will only be required to provide the CS Interconnection Link Service to the Other Licensed Operator to the extent that the Other Licensed Operator has complied with Annex H (Operations and Maintenance Manual) and this Schedule (3A).
stc Reference Offer – Annex G
Final Version
Page 34 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
2. Service Definition
<table><tr><td>Interconnection Service</td><td>Definition</td></tr><tr><td>Customer Sited Interconnection Link Service</td><td>A service where stc provides fixed transmission capacity over which voice, SMS, MMS and mobile video calling traffic between its network and the network of the Other Licensed Operator flows. Each end of the Interconnection Link is terminated on the Network of a different licensee. The Customer Sited Interconnection Link Service is a facility for the delivery of traffic between their Networks, The Point of Interconnection is located at the Digital Distribution Frame within the Other Licensed Operator&#x27;s premises.</td></tr></table>

Figure 1: Customer Sited Interconnection Link between stc Site and Other Licensed Operator Site
3. Description of Service
3.1 Subject to the provisions of this CS Interconnection Link Service Schedule (3A), stc shall provide links with requested capacity between a requested stc POI and a specified point at an Other Licensed Operator's site.
stc Reference Offer – Annex G
Final Version
Page 35 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
3.2 For the avoidance of doubt, the CS Interconnection Link Service is not provided for links to third party networks.
3.3 stc shall provide the CS Interconnection Link Service for the Other Licensed Operator for the contract period and at the same standard and quality of service as stc provides for similar links in its own Network.
3.4 The Parties shall agree in advance all necessary technical requirements, including physical circuit installation and operation, for the provision of the CS Interconnection Link Service pursuant to this Service Schedule (3A).
3.5 Each Party shall locate and correct faults that occur in its Network which affect the performance of the CS Interconnection Link Service in accordance with each Party's normal engineering practices. For the avoidance of doubt, neither Party warrants that its Network is, or will be, free from faults.
3.6 In the event that a fault in the Other Licensed Operator's network seriously and adversely affects the normal operation of the stc network, then stc reserves the right to suspend services to the Other Licensed Operator until such time as the cause of the fault is identified and the fault is rectified. Such suspension shall be notified in writing to both the Other Licensed Operator and CST.
3.7 The CS Interconnection Link Service will be provided using the agreed appropriate technology including both fixed and wireless systems.
3.8 For the provision of each CS Interconnection Link, the Other Licensed Operator shall pay stc in accordance with the rate for such a CS Interconnection Link as specified from time to time in Annex F (Price List).
4. Service Provisioning – Initial Procedure
4.1 This Clause 4 applies where the Other Licensed Operator wishes to use the CS Interconnection Link Service provided by stc pursuant to this Schedule (3A) and in respect of which the process in this Clause 4 has not already been undertaken.
stc Reference Offer – Annex G
Final Version
Page 36 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
4.2 The Other Licensed Operator shall notify stc by means of the request form set out in Annex H (Operations and Maintenance Manual) if it wishes to use the CS Interconnection Link Service.
4.3 stc shall acknowledge, in writing, receipt of the Other Licensed Operator's request under Clause 4.2 within five (5) Business Days of its receipt.
4.4 Following receipt of a request under Clause 4.2, stc shall assess that request and notify the Other Licensed Operator within ten (10) Business Days that either;
a) The implementation of the request in respect of the requested CS Interconnection Link Service involves only network conditioning in stc's Network, in which case the negotiation period shall be thirty (30) Business Days; or
b) The implementation of the request in respect of the requested CS Interconnection Link Service involves work in addition to or alternative to network conditioning in stc's Network, in which case the negotiation period shall be sixty (60) Business Days and additional charges may apply.
4.5 The Parties shall forthwith negotiate in good faith the requirements, implementation charges and timetable for the use of the CS Interconnection Link Service provided by stc in accordance with the Other Licensed Operator's request under Clause 4.2 for the negotiation period specified in Clause 4.4 (a) or (b), failing which either Party may commence the Dispute resolution procedure in accordance with Clause 19 of the Primary Document.
4.6 Where the Parties have reached an agreement, in accordance with 4.4 (a) or (b) above, stc will commence implementation in accordance with the agreed timetable and in line with the delivery schedules contained in Annex I (Quality of Service Measures).
4.7 Nothing in this Clause 4 requires stc to perform any changes in its Network or to commence the supply of the CS Interconnection Link Service until the Parties have completed the preparation for that CS Interconnection Link Service and all charges have been agreed to by the Other Licensed Operator.
4.8 The Other Licensed Operator may, at any time, request stc to cease supplying the CS Interconnection Link Service and stc shall cease supplying the CS Interconnection
stc Reference Offer – Annex G
Final Version
Page 37 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
Link Service as soon as practicable or at such later time as specified by the Other Licensed Operator in accordance with the terms and conditions specified in Clause 20 (Breach, Suspension and Termination) of the Primary Document.
5. Charging
5.1 For all Interconnection Links provided by stc, stc will collect the CS Interconnection Link Service charges from the Other Licensed Operator.
5.2 stc shall, for those links for which it is providing a CS Interconnection Link Service, collate a record for each individual link which will be used by stc to invoice for the CS Interconnection Link Service which it provides under this RO.
5.3 The calculation of charges for the CS Interconnection Link Service will be based on the applicable rates set out in Annex F (Price List).
5.4 Charging commences upon the formal completion and handover of each CS Interconnection Link.
6. Billing Information
6.1 stc shall use its reasonable endeavours to provide appropriate Billing Information for the CS Interconnection Link Service in accordance with the format set out in Annex B (Billing Processes and Procedures) within thirty (30) Business Days from the end of each Billing Period, together with the invoice for the CS Interconnection Link Service in accordance with Annex B (Billing Processes and Procedures).
6.2 In addition to the obligation in Clause 6.1, when there is a Dispute in relation to invoices issued for the CS Interconnection Link Service, the Parties shall exchange the appropriate Billing Information set out in Annex B (Billing Processes and Procedures).
6.3 In the event that stc cannot provide the appropriate Billing Information for the CS Interconnection Link Service due to a system error or other faults, upon request of stc, the Other Licensed Operator will be requested to provide appropriate Billing Information to stc in accordance with the procedure set out in Annex B (Billing Processes and Procedures).
stc Reference Offer – Annex G
Final Version
Page 38 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
6.4 Where the Billing Information collected by the Other Licensed Operator is not available under Clause 6.3 and the procedure set out in Annex B (Billing Processes and Procedures), the Parties shall negotiate in good faith alternative billing arrangements as may be appropriate in the circumstances.
7. Routing
7.1 The provision of the CS Interconnection Link Service shall be in accordance with the stc transmission routing principles specified in Annex C (Technical Information).
stc Reference Offer – Annex G
Final Version
Page 39 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
stc
Reference Offer (RO)
Annex G, Schedule 3A1
Customer Sited Interconnection Link
Service (IP Interconnection)
Schedule [3A1] Customer Sited Interconnection Link Service (IP
Interconnection)
1. General
1.1 stc will supply the Customer Sited Interconnection Link Service (IP Interconnection) to the Other Licensed Operator in accordance with Clause 3 of the Primary Document in respect of the services for which the process in Clause 4 of this Schedule (3A) has been followed.
stc Reference Offer – Annex G
Final Version
Page 40 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
1.2 For the avoidance of doubt, the process in Clause 4 of this Schedule (3A) must be initiated by the Other Licensed Operator if it wishes to acquire the Customer Sited Interconnection Link Service (IP Interconnection) not previously covered by a request made under that Clause.
1.3 Notwithstanding the Interconnection of the stc Network and the Other Licensed Operator's network, stc shall have no obligation to provide the Customer Sited Interconnection Link Service (IP Interconnection) at sites not designated as Points of Interconnection (POI).
1.4 stc will only be required to provide the Customer Sited Interconnection Link Service (IP Interconnection) to the Other Licensed Operator to the extent that the Other Licensed Operator has complied with Annex H (Operations and Maintenance Manual) and this Schedule (3A).
stc Reference Offer – Annex G
Final Version
Page 41 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
2. Service Definition
<table><tr><td>Interconnection Service</td><td>Definition</td></tr><tr><td>Customer Sited Interconnection Link Service (IP Interconnection)</td><td>Physical linking of an operator&#x27;s IP network with the IP equipment or facilities that belong to another operator&#x27;s network. It will allow customers to make an IP call, enabling all the features of enriched calling, to another subscriber on another IP network. It is the linking of two or more operators&#x27; networks, either domestically within a country or internationally, so that the calls remain entirely on IP network infrastructure and do not fall back to older legacy services during call routing.</td></tr></table>

stc Reference Offer – Annex G
Final Version
Page 42 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلي
3. Description of Service
3.1 Subject to the provisions of this Customer Sited Interconnection Link Service (IP Interconnection) (3A), stc shall provide links with requested capacity between a requested stc POI and a specified point at an Other Licensed Operator's site.
3.2 For the avoidance of doubt, the Customer Sited Interconnection Link Service (IP Interconnection) is not provided for links to third party networks.
3.3 stc shall provide the Customer Sited Interconnection Link Service (IP Interconnection) for the Other Licensed Operator for the contract period and at the same standard and quality of service as stc provides for similar links in its own Network.
3.4 The Parties shall agree in advance all necessary technical requirements, including physical circuit installation and operation, for the provision of the Customer Sited Interconnection Link Service (IP Interconnection) pursuant to this Service Schedule (3A).
3.5 Each Party shall locate and correct faults that occur in its Network which affect the performance of the Customer Sited Interconnection Link Service (IP Interconnection) in accordance with each Party's normal engineering practices. For the avoidance of doubt, neither Party warrants that its Network is, or will be, free from faults.
3.6 In the event that a fault in the Other Licensed Operator's network seriously and adversely affects the normal operation of the stc network, then stc reserves the right to suspend services to the Other Licensed Operator until such time as the cause of the fault is identified and the fault is rectified. Such suspension shall be notified in writing to both the Other Licensed Operator and CST.
3.7 The Customer Sited Interconnection Link Service (IP Interconnection) will be provided using the agreed appropriate technology including both fixed and wireless systems.
3.8 For the provision of each CS Interconnection Link, the Other Licensed Operator shall pay stc in accordance with the rate for such a Customer Sited Interconnection Link Service (IP Interconnection) as specified from time to time in Annex F (Price List).
stc Reference Offer – Annex G
Final Version
Page 43 of 254
Oct. 2025Internal - داخلی

stc
Internal -
داخلی
4. Service Provisioning – Initial Procedure
4.1 This Clause 4 applies where the other Licensed Operator wishes to use the Customer Sited Interconnection Link Service (IP Interconnection) provided by stc pursuant to this Schedule (3A) and in respect of which the process in this Clause 4 has not already been undertaken.
4.2 The Other Licensed Operator shall notify stc by means of the request form set out in Annex H (Operations and Maintenance Manual) if it wishes to use the Customer Sited Interconnection Link Service (IP Interconnection).
4.3 stc shall acknowledge, in writing, receipt of the Other Licensed Operator's request under Clause 4.2 within five (5) Business Days of its receipt.
4.4 Following receipt of a request under Clause 4.2, stc shall assess that request and notify the Other Licensed Operator within ten (10) Business Days that either;
a) The implementation of the request in respect of the requested Customer Sited Interconnection Link Service (IP Interconnection) involves only network conditioning in stc's Network, in which case the negotiation period shall be thirty (30) Business Days; or
b) The implementation of the request in respect of the requested Customer Sited Interconnection Link Service (IP Interconnection) involves work in addition to or alternative to network conditioning in stc's Network, in which case the negotiation period shall be sixty (60) Business Days and additional charges may apply.
4.5 The Parties shall forthwith negotiate in good faith the requirements, 

…(278,762 more chars)