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السياحه Ministry of Tourism [Non-Text] Table of Penalties for Violations in Tourism Guidance Activities Disclaimer: The Arabic text is the official and binding version. This translation is provided for guidance only. mt.gov.sa First: Rules for Penalty Application: 1. Penalties shall be enforced based on the activity category and geographic domain defined herein. 2. Financial penalties shall be imposed based on the financial penalties table corresponding to the violation. 3. The financial penalty amount shall be doubled if the violation is repeated within one year of the initial occurrence. 4. Non-financial penalties shall be imposed according to the penalties table corresponding to the violation. 5. Non-financial penalties shall be doubled if the violation is repeated within one year of the initial occurrence. 6. If the penalty for the same violation is doubled four times within one year of the first occurrence, the Violations Investigation Committee shall cancel the license after committing the violation for the fifth time.. 7. If a violation is repeated within one year of the initial occurrence following a warning, a minimum fine of SAR (500) shall be imposed. 8. When imposing penalties for violations that incur both financial and non-financial penalties, the Violations Investigation Committee shall consider the nature and severity of the violation, assess mitigating and aggravating circumstances, and may impose one or both penalties. × 2 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Second: Determinants of Financial Penalties: A- Activity Category: <table><tr><td>Level</td><td>Classification</td></tr><tr><td>Category 1</td><td>Specialist Tourist, Tourist Route and Tourist Site Guiding Category, and Unlicensed Guide</td></tr></table> B- Geographic Domain: <table><tr><td>Domain</td><td>Description</td></tr><tr><td>Domain 1</td><td>Administrative capitals of the provinces: Riyadh, Makkah, Madinah, Buraidah, Dammam, Abha, Tabuk, Hail, Arar, Jazan, Najran, Al Baha, and Sakaka.Governators: Diriyah, Al Ahsa, Al Khobar, Dhahran, Jubail, Jeddah, Taif, Khamis Mushait, Yanbu, and Unayzah.Mega projects destinations: Red Sea, Amaala, NEOM, Diriyah, Qiddiya, and AlUla</td></tr><tr><td>Domain 2</td><td>Governorates: Al Ghat, Shaqra, Al Namas, Tanuma, Balsamar, Rijal Almaa, Al Soudah, Al Barak, Fifa, Farasan Islands, Al Wajh, Umluj, Haql, Al Bida', Duba, Taima, Baljurashi, Al Makhwah, Dumat Al-Jandal, Khaybar, Badr, and Ras Tanura.</td></tr><tr><td>Domain 3</td><td>Other governorates</td></tr></table> × 3 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>15,000</td></tr><tr><td>Domain 2</td><td>15,000</td></tr><tr><td>Domain 3</td><td>15,000</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 5 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400139 Continue to operate following license cancellation Violation Category: License & Classification Violation: Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>15000</td></tr><tr><td>Domain 2</td><td>15000</td></tr><tr><td>Domain 3</td><td>15000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 6 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400140 Violation Category: License & Classification Violation: Continue to operate during the license suspension period Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>15000</td></tr><tr><td>Domain 2</td><td>15000</td></tr><tr><td>Domain 3</td><td>15000</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>√</td></tr></table> 7 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400141 Violation Category: License & Classification Violation: Fail to meet one of the stipulated conditions of the license for a specific element Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>√Suspension for the duration specified by the Committee (applicable when the same violation occurs twice)</td><td>×</td><td>√When the same violation occurs three times</td></tr></table> 8 Table of Penalties for Violations in Tourism Guidance Activities الازه السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400142 Violation: Fail to obtain the Ministry's approval before canceling or temporarily suspending the license, after fulfilling relevant obligations Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 9 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400143 Violation: Allow a third party to use the license without the Ministry's approval Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>15,000</td></tr><tr><td>Domain 2</td><td>15,000</td></tr><tr><td>Domain 3</td><td>15,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>√</td></tr></table> 10 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400144 Violation: Fail to provide tourism guidance services, unless the license category is Tourist Site Guiding Category, through a travel and tourism service provider licensed by the Ministry Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 11 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400145 Violation: Fail to comply with site management policies and controls regarding the reception of tourists and the provision of on-site guidance services Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 12 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400146 Violation Category: License & Classification Violation: Fail to provide tourism guidance services within the domain or specialization specified by the license category Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 13 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400148 Violation: Obstruct inspectors from carrying out their responsibilities as outlined in the Law and its Regulations Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 14 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400149 Violation: Fail to assist inspectors and facilitate their duties Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 15 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400150 Violation Category: License & Classification Violation: Use the Ministry's name and logo for advertising or marketing purposes without the Ministry's approval Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>500</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 16 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400151 Fail to respond to the Ministry within the specified period Violation Category: License & Classification Violation: Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>✕</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>✕</td><td>✕</td><td>✕</td><td>When the same violation occurs five times</td></tr></table> 17 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400152 Violation: Practice tourism guidance after the license has been suspended Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>√</td></tr></table> 18 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400253 Violation Category: Service Quality Violation: Fail to visibly wear the license badge during the entire period of providing tourism guidance services Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 19 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400254 Fail to include the license data and number on all official pages and websites Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 20 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400255 Violation: Fail to use the language(s) specified in the license when practicing tourism guidance activities Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 21 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400256 Fail to enroll in the training and qualification programs specified by the Ministry Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 22 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400257 Violation: Fail to provide accurate information to tourists, including any misleading information that contradicts facts or harms the reputation and interests of the Kingdom Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>15,000</td></tr><tr><td>Domain 2</td><td>15,000</td></tr><tr><td>Domain 3</td><td>15,000</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 23 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400258 Violation Category: Service Quality Violation: Fail to provide contracted services, provided they do not conflict with regulations, customs, and social traditions Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 24 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400259 Refuse to provide the service without a compelling reason Violation Category: Service Quality Violation: Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>Warning</td></tr><tr><td>Domain 2</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 25 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400260 Violation: Fail to adhere to a dress code appropriate for the tour and in accordance with public decency regulations Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 26 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400261 Violation: Demonstrate poor morals and values Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>2,000</td></tr><tr><td>Domain 2</td><td>2,000</td></tr><tr><td>Domain 3</td><td>2,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 27 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400262 Violation: Request a commission, reward, gift, or service from tourists and related agencies while practicing tourism guidance activities Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 28 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400263 Violation: The licensee fails to respond to the Ministry's complaint notice and fails to take corrective measures within the specified period Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 29 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400364 Violation Category: Data & Information Integrity Violation: Fail to provide the Ministry with requested information or data within the specified period and through means deemed appropriate by the Ministry Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 30 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400365 Violation Category: Data & Information Integrity Violation: Fail to update data on the Ministry's system following any modifications Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 31 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400534 Violation: Provide tourism guidance in military, customs, or border zones without prior permission from the competent authorities, including adhering to relevant photography instructions Violation Category: Tourist Safety & Security Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 32 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: * * * * Violation Code: VN400535 Violation: Fail to provide tourists with instructions and guidelines during service provision (e.g., public decency standards, smoking restrictions, etc.) Violation Category: Tourist Safety & Security Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 33 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400547 Violation: Fail to comply with the rules and directives of competent authorities regarding security, environment, health, safety, emergency, and evacuation measures, as well as the required actions Violation Category: Tourist Safety & Security Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 34 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400566 Violation Category: Tourist Safety & Security Violation: Fail to maintain tourists' confidential information, by sharing or using it for any purpose without their approval Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 35 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400567 Violation: Drive the vehicle while providing tourism guidance Violation Category: Tourist Safety & Security Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 36 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] Tourism Guidance: Violation Code: VN400568 Violation: Fail to immediately and directly report any safety and security incidents to competent authorities and the Ministry through dedicated channels during service provision. Violation Category: Tourist Safety & Security Financial Penalties <table><tr><td>Geographic Domain/Category</td><td>Category 1</td></tr><tr><td>Domain 1</td><td>1,000</td></tr><tr><td>Domain 2</td><td>500</td></tr><tr><td>Domain 3</td><td>Warning</td></tr><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>When the same violation occurs five times</td></tr></table> 37 Table of Penalties for Violations in Tourism Guidance Activities وزاره السياحه Ministry of Tourism [Non-Text] mt.g0vsd وزاره السياحه Ministry of Tourism