Request Replacement for lost ID

moi_gov_sa_eservices · guide · processed · 1 chunks

date_gregorian=2022-01-01 date_hijri=1443-05-28 document_type=guide entity=language:ar language=en taxonomy_l1=judicial_legal taxonomy_l2=civil_status taxonomy_l3=id_documents validity_confidence=0.0

This service allows citizens to report the loss of their national identity card and request a replacement electronically, with the option to have the document delivered to the registered address without the need to visit Civil Affairs offices.

Log in to the Absher platform and select"My Services" → "Civil Affairs Services" → "National ID Services."
The welcome page for the services and their terms will be displayed.
Select "Request a Replacement for a Lost ID."
Enter the following details: (place, date, and time of loss) and select "Continue."
Agree to the declaration and select "Confirm Report & Continue."
Review the correct C2 incorrect cases for the uploaded photo and select "Continue."
Upload a new photo and select "Next."
The system will automatically verify if the uploaded photo meets the requirements. If not, a message will appear specifying the unmet condition.
Align the photo using the displayed template by zooming in or out, then verify and select "Save & Continue."
Agree to the declaration and select "Continue."
Choose the address.
Review the service fee details, confirm the accuracy of the entered data, and select "Continue."
Proceed to the payment page.
After successful payment, a reference number is generated, and the request is saved.