mt · policy · processed · 5 chunks
وزاره الساحه Ministry of Tourism [Non-Text] Privacy Policy Monitoring & Inspection ضيوفنا اولويه Our Guest Come First [Non-Text] Table of Contents 03 What does this policy cover? 03 What information do we collect? 03 How do we collect your personal data? 04 Why do we collect your personal data? 04 How do we process your personal data? 04 On what legal basis do we process your personal data? 05 How do we store your personal data? 05 What are your personal data protection rights? 05 What are cookies? 06 How do we use cookies? 06 What types of cookies do we use? 06 Changes to our privacy policy 07 Our contact details [Non-Text] What does this policy cover? This policy describes how the Ministry of Tourism (referred to as “we,” “us,” or “the Ministry”) will make use of your data, including subdomains and subparts of the platform. By using the Ministry's websites or services—whether directly or through an authorized representative—you agree to this policy. This policy applies equally to adults, minors, individuals with limited or no legal capacity, and authorized representatives, employees, and contractors of an establishment or company. However, consent for collecting, processing, and sharing the personal data of minors and individuals with limited or no legal capacity must be provided by a parent or legal guardian. In addition, consent for collecting data related to authorized representatives, employees, contractors, or the owner of the establishment or company must be obtained from the company, establishment, authorized representative, or the individual present during the visit. What information do we collect? The Ministry of Tourism collects and processes your personal data when you interact with our platforms or engage with us directly or indirectly. This includes, but is not limited to: your name, contact numbers, email address, relevant government license information, bank account details, accommodation invoices, employee data, beneficiary information, meter data, ID number and other personal identification information, personal photos, video and audio recordings, and other personal data. If we are unable to collect the required personal data, we may not be able to provide our services, as it would be difficult to verify your identity, background, and preferences. How do we collect your personal data? Most of the data we collect and process is information that you provide personally—either in your own capacity, as an authorized representative, or on behalf of others—directly to the Ministry of Tourism. This occurs during various interactions, such as field visits, personal logins, violation reviews, complaint reviews, visit report signings, coordination with relevant government authorities, and other engagements. The Ministry of Tourism also receives personal data indirectly from various sources, including information provided on behalf of another individual, Ministry partners, government and semi-government entities, private sector organizations, and third-party service providers. [Non-Text] Why do we collect your personal data? The Ministry of Tourism collects your personal data for the following purposes: - Conducting market monitoring and issuing the necessary penalties. - Complying with regulatory requirements related to licensing, including submitting applications for issuance, renewal, or updates. - Verifying and inquiring about the license status of establishments and real estate units. • Issuing, updating, renewing, and cancelling licenses. - Communicating with license holders and violators regarding regulatory and supervisory procedures, awareness campaigns, training programs, surveys, tourism sector development, and other related matters. • Developing and publishing statistics. - Issuing, investigating, and managing violations in accordance with the Ministry's regulatoryprocedures. • Issuing related reports, documents, and records. - Delivering workshops and training courses; sharing awareness materials, training messages, circulars issued by the Ministry, and invitations to participate in events, workshops, and seminars. • Carrying out activities related to the tourism sector. • Media coverage. • Capturing and using photos, videos, and audio recordings. • Providing support services. • Preparing visit reports and reporting violations. The Ministry of Tourism may also share your personal data with external entities, including Ministry partners, government and semi-government entities, private sector organizations, and third-party service providers. Your data may also be published on social media platforms, websites, and other communication channels, where applicable. How do we process your personal data? The Ministry of Tourism processes the personal data collected and stored about you and others both manually and automatically, using its internal systems to deliver the best possible services. The Ministry also employs data processing tools, decision-making systems, and insight development tools to manage and analyze your personal data effectively. On what legal basis do we process your personal data? The Ministry of Tourism processes your personal data in accordance with applicable tourism laws and regulations, as well as the internal policies of the Ministry. This includes, but is not limited to, the Ministry's Personal Data Protection Policy, the Saudi Personal Data Protection Law, and other relevant national laws, regulations, policies, and procedures. [Non-Text] How do we store your personal data? The Ministry of Tourism processes and securely stores personal data in databases located both within and outside the Kingdom of Saudi Arabia. All personal data is protected using standard security measures to ensure its confidentiality, integrity, and availability. Personal data is retained for the duration of its validity or for a period of up to 20 years. Once this period expires, the Ministry will delete your data—except in cases where we are legally obligated to retain it or where actual or potential conflicts may arise under applicable laws, regulations, requirements, or procedures. What are your personal data protection rights? The Ministry of Tourism is committed to protecting your personal data and ensuring that all users are fully informed of their rights as data subjects. The Ministry will honor these rights unless we are legally required to act otherwise, or if fulfilling a request would conflict with applicable laws, regulations, requirements, or procedures. Your personal data protection rights include the following: - The right to be informed – You have the right to be informed of the legal basis for collecting your personal data and the purposes for which it is collected, in accordance with applicable controls, procedures, and policies. - The right to access – You have the right to access your personal data held by the Ministry, in accordance with the relevant controls, procedures, and policies. - The right to obtain – You have the right to obtain a copy of your personal data from the Ministry in a readable and accessible format, subject to applicable controls, procedures, and policies. - The right to correct – You have the right to request the correction, updating, or completion of your personal data, provided that doing so does not affect the Ministry’s operations or the original purpose of data collection, and is in line with applicable controls, procedures, and policies. - The right to erase – You have the right to request the deletion of your personal data held by the Ministry when it is no longer needed, provided that doing so does not affect the Ministry’s operations or the original purpose of data collection, and is in line with applicable controls, procedures, and policies. <PAGE>What are cookies? Our website uses cookies to identify you with other users so that we can provide you with exceptional experience when visiting our website, as well as enhance the portal's features. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior to remember information about your visit, hence facilitating your next visit and making it more user-friendly. By continuing to browse [Non-Text] you agree to the storing of cookies on your device to enhance your site experience that could be utilized for analytical purposes. How do we use cookies? The Ministry of Tourism uses cookies to enhance your experience on our website, keep you informed, and better understand your usage patterns by collecting data as you interact with the platform. Cookies collect information you provide when you log in, create a new account, fill out forms, or browse and use the website. This data may include your personal information (such as your name, address, email address, phone number, etc.), as well as details related to your website visit—such as URLs visited, clickstream data, page response times, time spent on each page, IP address, browser type and add-ons, preferences, time zone, and any other information you provide during your visit. Because of the Ministry's close collaboration with partners and other entities, we may also receive your information when you visit affiliated websites or use services provided by the Ministry, its partners, government or semi-government entities, or third-party service providers. What types of cookies do we use? There are several types of cookies. However, this website may use the following: - Performance & Analytics Cookies — These cookies help the Ministry understand the number, identity, and behavior of visitors to the website. They allow us to improve the website’s performance and ensure that users can easily find the information they are looking for. - Functionality Cookies — These cookies are used to recognize you when you return to the website and remember your previously selected preferences (e.g., preferred language, region). They help tailor content to your needs and enable personalized features such as special greetings. - Advertising/Tracking Cookies — These cookies collect information about your visit, including the content you viewed, the links you followed, and details about your browser, device, and IP address. The Ministry may share some of this data with third parties for various purposes. We may also share online data collected through cookies with our partners. As a result, you may be shown advertisements on other websites based on your browsing behavior on our platform. Changes to our privacy policy The Ministry of Tourism reviews its privacy policy regularly and will announce any updates on this webpage. This privacy policy was last updated on 23/04/2025. [Non-Text] Our contact details If you wish to update your information in accordance with the Ministry's policies and procedures, please contact us via the website or by email at: Info@mt.gov.sa If you wish to withdraw your consent, exercise your rights, or contact the Personal Data Protection Officer, you may do so through the following channels: • Phone extension: 0118808448 - Email: Dataprivacy@mt.gov.sa - Ministry’s Rights Request Form: https://mt.gov.sa/care-center/overview/case-form The Ministry has up to 60 working days to respond to any request submitted regarding the rights mentioned above. اداره الساحه Ministry of Tourism