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السياحه Ministry of Tourism [Non-Text] Table of Penalties for Violations in Travel and Tourism Activities Disclaimer: The Arabic text is the official and binding version. This translation is provided for guidance only. mt.gov.sa First: Rules for Penalty Application: 1. Penalties shall be enforced based on the activity category and geographic domain defined herein. 2. Financial penalties shall be imposed based on the Financial Penalties table corresponding to the violation. 3. The financial penalty amount shall be doubled if the violation is repeated within one year of the initial occurrence. 4. Non-financial penalties shall be imposed according to the penalties table corresponding to the violation. 5. Non-financial penalties shall be doubled if the violation is repeated within one year of the initial occurrence. 6. If the same violation is doubled four times within one year of the initial occurrence, the Violations Investigation Committee may close the facility for up to (60) days after committing the violation for the fifth time. 7. If a violation recurs within one year of the initial warning, the minimum fine specified in the Financial Penalties table related to the violation shall be imposed, regardless of domain and category. 8. When imposing penalties for violations that incur both financial and non-financial penalties, the Violations Investigation Committee shall consider the nature and severity of the violation, assess mitigating and aggravating circumstances, and may impose one or both penalties. 2 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Second: Determinants of Financial Penalties: A. Activity Category: <table><tr><td>Level</td><td>Classification</td></tr><tr><td>Category 1</td><td>General Travel and Tourism Services, Unlicensed</td></tr><tr><td>Category 2</td><td>Tour Operation</td></tr><tr><td>Category 3</td><td>Travel and Tourism Agencies, Accommodation Facilities Booking</td></tr></table> B- Geographic Domain: <table><tr><td>Domain</td><td>Description</td></tr><tr><td>Domain 1</td><td>Administrative capitals of the provinces: Riyadh, Makkah, Madinah, Buraidah, Dammam, Abha, Tabuk, Hail, Arar, Jazan, Najran, Al Baha, Sakaka.Governorates: Diriyah, Al Ahsa, Al Khobar, Dhahran, Jubail, Jeddah, Taif, Khamis Mushait, Yanbu, Unayzah.Mega projects destinations: Red Sea, Amaala, NEOM, Diriyah, Qiddiya, AlUla.Websites and electronic platforms.</td></tr><tr><td>Domain 2</td><td>Governorates: Al Ghat, Shaqra, Al Namas, Tanuma, Balsamar, Rijal Almaa, Al Soudah, Al Barak, Fifa, Farasan Islands, Al Wajh, Umluj, Haql, Al Bida', Duba, Taima, Baljurashi, Al Makhwah, Dumat Al Jandal, Khaybar, Badr, Ras Tanura.</td></tr><tr><td>Domain 3</td><td>Other governorates</td></tr></table> 3 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Activities وزاره السياحه Ministry of Tourism السلام عليكم السلام عليكم Travel and Tourism Services Violation Code: VN6001130 Violation: The licensee fails to adhere to the Ministry's decisions, directives, and circulars Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>8,000</td><td>6,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>8,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>6,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 5 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001131 Violation: Operate prior to obtaining a license Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>50,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 2</td><td>30,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 3</td><td>25,000</td><td>25,000</td><td>25,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√Permanent and complete closure until the violation is rectified</td><td>×</td><td>×</td><td>×</td></tr></table> 6 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6001132 Violation Category: License & Classification Violation: Continue to operate following license expiration Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>50,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 2</td><td>30,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 3</td><td>25,000</td><td>25,000</td><td>25,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√Permanent and complete closure until the violation is rectified</td><td>×</td><td>×</td><td>×</td></tr></table> 7 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001133 Violation Category: License & Classification Violation: Continue to operate following license cancellation Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>50,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 2</td><td>30,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 3</td><td>25,000</td><td>25,000</td><td>25,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√Permanent and complete closure until the violation is rectified</td><td>×</td><td>×</td><td>×</td></tr></table> 8 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6001134 Violation Category: License & Classification Violation: Continue to operate during the license suspension period Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>50,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 2</td><td>30,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 3</td><td>25,000</td><td>25,000</td><td>25,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√Permanent and complete closure until the violation is rectified</td><td>×</td><td>×</td><td>×</td></tr></table> 9 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001135 Violation: Fail to meet one of the stipulated conditions of the license for a specific element Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>500</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 2</td><td>500</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>Warning</td><td>Warning</td><td>Warning</td></tr><tr><td colspan="2">Warning</td><td colspan="2">Action Taken for Recurrent Violations</td></tr><tr><td colspan="2">√</td><td colspan="2">Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√Complete and temporary closure for the period determined by the Committee until violation is rectified(Applicable when the same violation occurs twice)</td><td>×</td><td>×</td><td>√When the same violation occurs three times</td></tr></table> 10 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6001136 Violation Category: License & Classification Violation: Fail to meet licensing requirements at the time of renewal Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 11 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6001137 Violation Category: License & Classification Violation: Provide services outside the scope of the issued license Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 12 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001138 Violation: Allow a third party to use the license without the Ministry's approval Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>25,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 2</td><td>25,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 3</td><td>25,000</td><td>25,000</td><td>25,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>×</td><td>×</td><td>×</td><td>√</td></tr></table> 13 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001139 Violation: Fail to obtain the Ministry's approval before temporarily or permanently closing the travel and tourism office, and fail to announce such closure to tourists and fulfill all associated obligations accordingly Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 14 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001140 Violation Category: License & Classification Violation: Fail to obtain the Ministry's approval before permanently closing and canceling the license of the travel and tourism office, and fail to announce such closure to tourists and fulfill all associated obligations accordingly Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 15 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001141 Violation: Fail to obtain the Ministry's approval before changing the location of the travel and tourism office Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>Suspension for the duration specified by the Committee</td><td>×</td><td>×</td></tr></table> 16 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001142 Violation: Fail to obtain the Ministry's approval before canceling or modifying (commercial register, commercial name, or trademark), including changes to the outdoor signage of the travel and tourism office Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td><td>1,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 17 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001143 Violation Category: License & Classification Violation: Fail to designate an alternative head office as per the requirements stipulated in the Regulation within a period of up to 15 days from the cancellation date of the head office license, if the cancellation is in accordance with the Law and its Regulations Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td><td>1,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√</td><td>×</td><td>×</td><td>×</td></tr><tr><td>Complete and permanent closure until the violation is rectified</td><td></td><td></td><td></td></tr></table> 18 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001144 Violation: Fail to designate an alternative travel and tourism head office that complies with the requirements stipulated in the Regulation before requesting the cancellation of the head office license Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td><td>1,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 19 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001145 Violation: Fail to provide services according to the category specified in the issued license Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 20 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001146 Violation: Obstruct inspectors from carrying out their responsibilities as outlined in the Law and its Regulations Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 21 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001147 Violation: Fail to assist inspectors and facilitate their duties Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 22 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001148 Use the Ministry's name and logo for advertising or marketing purposes without prior approval Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 23 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001149 Violation: Fail to respond to the Ministry within the specified period through the representative of the travel and tourism office Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 24 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001151 Violation Category: License & Classification Violation: The licensee fails to replenish the financial guarantee shortfall within a period of up to (30) thirty days Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 25 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6001152 Violation: Reopen the tourism facility during the closure period specified in the penalty decision Violation Category: License & Classification Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>10,000</td><td>10,000</td><td>10,000</td></tr><tr><td>Domain 2</td><td>10,000</td><td>10,000</td><td>10,000</td></tr><tr><td>Domain 3</td><td>10,000</td><td>10,000</td><td>10,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√</td><td>×</td><td>×</td><td>×</td></tr><tr><td>Complete and permanent closure until the violation is rectified</td><td></td><td></td><td></td></tr></table> 26 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002153 Violation: Fail to prominently display the license at the travel and tourism office Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>500</td></tr><tr><td>Domain 2</td><td>1,000</td><td>500</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td><td>500</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 27 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002154 Violation: Fail to include the commercial name, license number and category on all official pages and websites Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>500</td><td>500</td><td>500</td></tr><tr><td>Domain 2</td><td>500</td><td>500</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td><td>500</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 28 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002155 Fail to include the commercial name when dealing with online booking platforms Violation Category: Service Quality Violation: Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>500</td><td>500</td><td>500</td></tr><tr><td>Domain 2</td><td>500</td><td>500</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td><td>500</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 29 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002156 Violation: Fail to include the commercial name, license number and category, and trademark (if any) on all official documents and publications Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>500</td><td>500</td><td>500</td></tr><tr><td>Domain 2</td><td>500</td><td>500</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td><td>500</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 30 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002157 Violation: Use images in advertisements that do not accurately represent the services provided Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 31 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002158 Violation: Fail to implement general health rules and requirements at the travel and tourism office by employees across all services Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>1,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td><td>1,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 32 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002159 Violation: Fail to ensure that employees maintain good personal hygiene and grooming at the travel and tourism office or when presenting tourism programs Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 33 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002160 Violation: Fail to maintain overall cleanliness of furnishings at the travel and tourism office Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 34 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002161 Fail to maintain overall cleanliness of furnishings used for the tourism program provided to tourists Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 35 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002162 Fail to receive and treat tourists and answer their inquiries politely and decently Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 36 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6002163 Violation Category: Service Quality Violation: Fail to use both Arabic and English languages, as well as Gregorian and Hijri calendars, in all official transactions and publications Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 37 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6002164 Violation Category: Service Quality Violation: Fail to use Arabic or English when responding to phone calls and email correspondence as requested by the tourist Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 38 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002165 Violation Category: Service Quality Violation: Fail to respond to inquiries and complaints regarding services provided within the period specified by the Ministry Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>2,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>2,000</td><td>1,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>1,000</td><td>1,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 39 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002166 Violation: Fail to record and store all customer service incoming and outgoing phone calls and correspondence for a period of one year, and to provide them to the Ministry or competent authorities upon request Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>2,000</td><td>1,000</td><td>500</td></tr><tr><td>Domain 2</td><td>2,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 3</td><td>1,000</td><td>500</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 40 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002167 Violation: Engage with entities that are unlicensed or unauthorized by the Ministry or competent authorities when advertising or providing services Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>25,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 2</td><td>25,000</td><td>25,000</td><td>25,000</td></tr><tr><td>Domain 3</td><td>25,000</td><td>25,000</td><td>25,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 41 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6002168 Violation Category: Service Quality Violation: Fail to inform the tourist, whose booking document will remain valid during the temporary closure period, of the procedures to be followed Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>5,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>5,000</td><td>1,000</td><td>500</td></tr><tr><td>Domain 3</td><td>2,000</td><td>1,000</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 42 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002169 Violation: Breach of contractual rights of tourists despite the presence of valid booking documents during the temporary closure Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>5,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 2</td><td>5,000</td><td>1,000</td><td>500</td></tr><tr><td>Domain 3</td><td>2,000</td><td>1,000</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 43 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002170 Violation: Fail to adopt, modify, or cancel the tourism program according to the procedures approved by the Ministry Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 44 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002171 Refuse to offer any licensed services without legal justifications Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 45 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6002172 Violation: The licensee fails to address complaints received by the Ministry of Tourism within the period specified in the notification from the Ministry Violation Category: Service Quality Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 46 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6003173 Violation: Fail to provide the Ministry with requested information or data within the specified period and through means deemed appropriate by the Ministry Violation Category: Information & Data Integrity Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>5,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 47 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6003174 Violation Category: Information & Data Integrity Violation: Fail to update all data related to the licensee and the travel and tourism office on the Ministry's e-portal following any changes Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>5,000</td><td>5,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>5,000</td><td>5,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 48 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6003175 Violation: Fail to maintain records of tourist-related data, contracts, and other data requested by the Ministry for a minimum of one year, ensuring compliance with privacy and confidentiality laws when handling services that necessitate collecting such data (including personal details, addresses, and contact information) Violation Category: Information & Data Integrity Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 49 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6004203 Violation: The licensee fails to meet the specified requirements and qualifications for the manager of tourism activities as outlined in Article No. (25) of the Travel and Tourism Services Regulation Violation Category: Employee Competence Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>2,000</td><td>1,000</td><td>500</td></tr><tr><td>Domain 2</td><td>2,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 3</td><td>1,000</td><td>500</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>√When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 50 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6004204 Violation Category: Employee Competence Violation: Fail to ensure that heads of divisions, units, and departments hold certifications from specialized training programs relevant to their field of work Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 51 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6004205 Violation: Fail to provide qualified frontline staff Violation Category: Employee Competence Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>Warning</td></tr><tr><td>Domain 2</td><td>1,000</td><td>Warning</td><td>Warning</td></tr><tr><td>Domain 3</td><td>500</td><td>Warning</td><td>Warning</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>√</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 52 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6004206 Violation: Fail to maintain records of all employees' data (including personal information, qualifications, experience, etc.) with the Ministry, and fail to update these records within a period of up to (3) three months Violation Category: Employee Competence Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 53 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6004207 Violation: Insufficient qualifications, certifications, and specialized trainings among heads of divisions, units, and departments and frontline staff Violation Category: Employee Competence Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>1,000</td><td>500</td><td>500</td></tr><tr><td>Domain 2</td><td>1,000</td><td>500</td><td>500</td></tr><tr><td>Domain 3</td><td>500</td><td>500</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 54 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services * * * * Violation Code: VN6004209 Violation: Fail to comply with Ministry directives issued in coordination with relevant authorities concerning work controls Violation Category: Employee Competence Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>500</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 55 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6005179 Violation: Fail to maintain the privacy of tourist information by sharing or using such information for any purpose without the tourist's explicit consent Violation Category: Tourist Safety and Security Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></tr><tr><td>Domain 1</td><td>6,000</td><td>5,000</td><td>2,000</td></tr><tr><td>Domain 2</td><td>6,000</td><td>2,000</td><td>1,000</td></tr><tr><td>Domain 3</td><td>5,000</td><td>2,000</td><td>1,000</td></tr></table> <table><tr><td>Warning</td><td>Action Taken for Recurrent Violations</td></tr><tr><td>×</td><td>Financial penalty amount is doubled</td></tr></table> Non-Financial Penalties <table><tr><td>Facility Closure</td><td>License Suspension</td><td>Classification Demotion</td><td>License Cancellation</td></tr><tr><td>When the same violation occurs five times</td><td>×</td><td>×</td><td>×</td></tr></table> 56 Table of Penalties for Violations in Travel and Tourism Activities وزاره السياحه Ministry of Tourism [Non-Text] Travel and Tourism Services Violation Code: VN6005180 Violation: Make photocopies of the tourist's ID without a valid service-related reason, as required by the service provider (e.g., for streamlining visa procedures for entry into the Kingdom or foreign countries) Violation Category: Tourist Safety and Security Financial Penalties <table><tr><td>Geographic Domain</td><td>Category 1</td><td>Category 2</td><td>Category 3</td></ …(30,127 more chars)